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Welcome to Baker Communications - over 1,000,000 professionals impacted since 1979
Baker Communications has over 25 highly successful years of experience in strategic
sales and channels optimization,
sales training,
management training,
sales management training,
negotiation training,
time management,
customer service and
presentation training. We conduct over 200 training workshops and sales optimization assignments each month for more than 1000 active clients, including 50% of the Fortune 500. Services are available through private-on-site workshops throughout the world, as public training workshops in 15 different cities across the US and Canada and as customized
consulting engagements. Workshops are currently delivered in English, Japanese, Spanish, Portuguese, Korean and Mandarin. With over 100 employees and certified training and consulting partners, Baker Communications has the depth and breadth of resources to become your performance improvement partner to improve your employee productivity, increase sales and management effectiveness, and to help you positively impact your profitability and reduce your costs. (see
news releases below for examples)
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Baker
Communications
News:
Sept. 21st 2008:
The nation’s most innovative and fastest
growing IT hosting company, The Planet,
has selected Baker Communications to
provide
Exceptional Presentations training
to their management teams.
(Full
Story...)
Sept. 14th 2008:
Verizon, the nation’s most reliable
communications provider, has chosen
Baker Communications to design and
deliver
Exceptional Customer Service Training
to their new customer service teams.
(Full
Story...)
Sept. 7th 2008:
Norvax, an innovative insurance software
service provider, has requested that
Baker Communications develop
Exceptional Management Skills training
for their management teams.
(Full
Story...)
More Baker Communications Press Releases
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Video Testimonials:

Click here to view our client list:
We provide
training to businesses of all sizes throughout
the world. To see a cross section of our
customer list
click here.
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Sign up for
our Free Monthly Email Newsletters:
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Sales Training
[
Open Enrollment Workshops
] [
Request Info
]
Your salespeople are only as good
as their sales effectiveness in front of
your customers. A sales representative is
adrift without a proven strategic and easy
to implement sales process - a sales process
that is targeted and focused and teaches
your sales team to show your customers how
your company adds new value to your relationship
without removing this value from the seller
side of the formula.
To see Our Sales Training
workshops,
click here.
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Sales Management
Training
[
Open Enrollment
Workshops
] [
Request Info
]
Our sales management coaching
courses are, indisputably, the best in
the business. Just ask our long list of
Blue chip clients. Sales managers will
find that the simple to implement sales
coaching tools we provide them with the
help they need to gain superior
supervisory coaching capacity and enable
them to coach their sales team to
heighten sales performance and greater
job satisfaction. Sales Managers will be
able to discuss problems and challenges
with their sales team and take advantage
of the opportunities open to them to
create new value for your sales team and
your customers.
To see Our Sales
Management Training
workshops,
click here.
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Management Training
[
Open Enrollment Workshops
] [
Request Info
]
Our management training seminars
enhance, sharpen, and create new managerial
skills and develop the latent leadership
qualities that will enable supervisors,
foreman, and management personnel to lead
your company to new heights. These comprehensive
hands on training courses cover all facets
of management - from interviewing, selecting
and hiring to project management, developing
successful sales strategies, and time and
effective time management.
To see Our Management Training
workshops,
click here.
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Negotiation Training
[
Open Enrollment Workshops
] [
Request Info
]
Our award winning negotiation skills
training is practical, and practice driven.
The art of the deal is raised to a fine
art in our Negotiation Training seminars.
We examine negotiations from beginning to
fruition, enabling your employees to develop,
set and enforce standards as the focus of
their telephone and face-to-face negotiations.
Our executive level
To see Our Negotiation Training
workshops,
click here.
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Presentation Training
[
Open Enrollment Workshops
] [
Request Info
]
Whether you are presenting to educate,
inform, sell or convey information or data
it isn’t necessarily what you say but how
you say it. Winning a contract, making the
short list of vendors, winning in a bidding
situation, and doing and saying customer
driven data that helps you both internally
within your company and in front of your
clients or customers is a major hands on
focus of our series of presentation training
workshops and courses.
To see Our Presentation
Training workshops,
click here.
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Customer Service Training
[
Open Enrollment Workshops
] [
Request Info
]
To develop, maintain, and expand
business, companies must satisfy a complex
array of client needs in an environment
shaped largely by external forces—competitors
seeking a larger piece of the pie, new entrants
into the market, product innovations, and
increasingly insistent calls for improved
quality and reduced prices. These and other
factors create heavier demand on customer
relations. Successful service is a combination
of technical expertise, the ability to manage
both information and people, and efficient,
productive communication.
To see Our Customer Service
Training workshops,
click here.
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