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Intense focus on new customer acquisition and account management can lead to a loss of focus on customers who have not bought recently. Effectively managing your customer base should include periodic efforts to reactivate dormant customers. This Customer Reactivation Integrated Solution delivers a focused, integrated service using industry best practices that are repeatable, scalable and measurable. Each Sales Team will easily follow a specific cadence designed to reactivate dormant accounts. |
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The mix of Integrated Solution components below creates the Customer Reactivation Play and represents our best practice recommendations for enabling a powerful selling cadence and supporting aids to drive a strategy to ignite new business with dormant customers.
