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March 2010  |   Issue #48
In This Issue

Featured Article:
Team Presentations Using Remote Members

Introducing ClearView Salesforce.com Training

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ClearView™ Boost! unlocks the value of Salesforce.com for customers in the small and medium business (SMB) space. In recognition of the fact that SMB's do business in a less complex environment, ClearView™ SMB is deployed in an accelerated 4 week cycle leveraging virtual pipeline sessions.

 

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Team Presentations Using Remote Members

By James A. Baker
Founder and Chairman
Baker Communications, Inc.

You have probably heard it said that “necessity is the mother of invention.” Nowhere is that more true than in the way a lot of business presentations are being handled these days. With many organizations implementing major cuts in staffing and travel budgets in order to stay afloat in this tight economy, virtual meetings using some type of online remote meeting platform are becoming very popular. Inside this niche, there is also a hybrid type of meeting, where most people in the meeting are assembled in the same room, with one or two members of the presentation team joining via a platform like WebEx or GoToMeeting.

One of the most important benefits of this type of presentation is that it allows organizations to efficiently use the finite amount of time available from key staff members. For instance, it may not be too hard for a sales rep working within a particular territory to meet face to face with customers for an important sales presentation. However, what if you also need the participation of subject matter experts who are at the home office, 1200 miles away? And what if that same expert needs to support the presentation efforts of several teams during the same week, or even the same day?

The answer is the hybrid meeting process, which allows the expert to join the meeting via online platform, a process which might only take 30 minutes out of their busy day, rather than spending two days and a lot of money on travel costs. The expert could even support several meetings during the same day, adding extra value for each customer while saving the company a bundle.

However, the hybrid presentation will require some extra planning and practice. Here are few tips for getting the most of the hybrid meeting process:...

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