Business Etiquette Training Workshop

The art of portraying a poised, self-confident image in today's demanding business atmosphere is a skill that is much too often overlooked by many professionals, but not by those observing and making critical judgments based upon the person’s communication. Although a large part of the successful image comes from knowing your particular business, an even greater part comes from knowing the basics of good manners. Good manners include everything from building good relationships and being gracious in social situations to dressing appropriately for any business setting.

Every contact employees have with other people is a reflection on the company. Many people, particularly those new to the business world, have adopted the relaxed standards of etiquette that are not appropriate in many business and social situations. As companies are more focused on competing in a global market, appropriate business etiquette becomes increasingly important. In some instances, even an inappropriate introduction could cost a company thousands of dollars in lost revenue.

On-Site Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Objectives:

Participants will learn to:

• How to introduce people to others

• Using formal names instead of first names

• When and how to thank others

• How to dress with executive poise

• Proper social interaction at receptions and parties

• How and when to shake hands or greet others

• Navigating a formal table setting

• Paying for lunch or dinner in client settings

• Handling meetings with ease

• How to manage work space

• Appropriate interaction with co-workers

For more information and pricing, please complete this form and we will email you a confidential Annotated Outline that will provide you with an hour by hour description of this training seminar.

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