Open Enrollment Workshops in March 2009

The following is a list of public, open enrollment seminars offered in MARCH 2009 across the US and Canada. Please click the workshop name for a detailed description. For pricing and registration information, please contact us, spaces are available on a first come, first serve basis. If you don't see your city listed, contact us to see if a seminar can be arranged, we do offer private on-site training for companies at the location of your choice.

Open Enrollment Workshops:

Consultative Selling Skills: Our most popular sales training course, this intensive, hands-on, exercise driven program teaches skills that boost sales and profitability through an increased understanding and implementation of the need-satisfaction sales process. Participants learn how to concentrate their focus on each client’s particular situation, needs, vision, the internal staff who makes all of this possible and other opportunities to increase business.

Effective Business Writing: As business becomes more and more global writing skills become more and more important. Participants in this workshop learn to convey ideas and information with clarity and precision in memos, letters, reports and other business correspondence. A personalized approach to writing based on identifying the audience driven needs enables a clear concise message to be delivered.  This workshop guarantees an improvement in communication skills and, as a result, increases in productivity and job satisfaction.

Exceptional Presentations: Highly personalized presentations training, this workshop will aid all participants in helping to deliver the message to both internal and external clients so they will want to choose your ideas, company’s products or services over other presenters. Exceptional Presentations will improve participant’s presentation skills whether they are persuading, educating, or informing. This highly interactive workshop focuses on professional business communication, including preparation, structure, delivery, strategy, use of visual aids, and handling question and answers.

Exceptional Management Skills: Effective management training needs to take into account the audience receiving the training, Participants will learn to lead, coach and be an integral part of their work team. Strategic tools for improving team effectiveness are learned and practiced in this hands-on workshop. The way managers supervise and coach their employees will significantly effect their performance and job satisfaction. By working smoothly with one another—while defining roles, objectives, responsibilities and work assignments—Baker’s Managerial Coaching Skills workshop increases job satisfaction and allows their team members and subordinates to reach their performance goals.

Telephone Selling Skills: Telephone sales skills require specific training, Telephone Selling Skills teaches the telephone sales process and how it is affected by each customer’s particular situation. The skills taught and learned will boost company’s sales and profitability. The workshop participants will pinpoint customer concerns over the phone and determine how their company, product, or service can provide meaningful value to the customer, even in a competitive or saturated market.

Time Management Skills: Time management training is vital for people to become more effective in their daily routine.  The most common Time Management problem is that people are reactive rather than proactive. Rather than acting towards long-term goals, they react to external pressures. Baker Communications Time Management workshop teaches participants how to reverse this process. Through stimulating and interactive participation and analysis of their own data, participants learn a set of tools which they can apply on a continuing basis

Win-Win Negotiations: Imagine being such an accomplished negotiator that everyone involved in the negotiations walks away satisfied. "Win-Win Negotiations" develops the skills participants need to become that negotiator. Whether allocating resources for a project, funding a new initiative, or establishing a supply chain for a new product a negotiation is inevitably at the center of the process.

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