Effective Listening Skills

Sales reps generally study very hard to learn all of the wonderful features and advantages of their products and services. However, because of this special knowledge, they often make the mistake of thinking that they are the only ones with important information to share when they are talking to a prospect. This short-sighted approach can cause the sales rep to overlook the most important source of information – the customer.

Our two-hour Effective Listening Skills sales training workshop will equip you to practice the art of active listening. In any conversation, including sales presentations, most people tend to use the time when the other party is speaking to think of the next thing they want to say, instead of really focusing on the meaning the other party is trying to convey. Our experienced sales training instructors will help you to practice a set of proven listening skills so that you can avoid distracting yourself and focus instead on what your prospect is saying. You will receive practical, interactive training and coaching so that you can discover important information – simply by listening – that will help you close more deals and boost your bottom line.

On-Site Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Objectives:

Participants will learn to:

• Practice the habits of healthy listening

• Avoid typical traps that keep you from focusing on important information as it is being shared.

• Apply the powerful techniques of the six-step LISTEN model.

• Combine active listening with effective questioning to drive a sales conversation toward a productive end.

For more information and pricing, please complete this form and we will email you a confidential Annotated Outline that will provide you with an hour by hour description of this training seminar.

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