The ability to communicate efficiently and effectively is extremely important in today’s fast-paced management environment. In fact, no concept is more basic to successful management than the ability to accurately convey the full meaning of an intended message or idea. To accomplish this, managers must establish an effective communication style within the formal and informal communication system used in their organization. They must also eliminate or lessen the impact of a number of barriers which often impede the communication process.

Our half-day Exceptional Listening and Communication Skills management training course is designed to maximize your understanding of the communication process and provide you with proven skills to help you communicate more effectively with every member of your team. This highly interactive, practice-driven management training workshop helps you develop practical and powerful skills to assure that at all times you and your team members will achieve a shared understanding of the meaning of the messages being exchanged among you. Our professional management training instructors will provide you with personal feedback and coaching as they guide you through activities and exercises to help you refine your new skills before you take them back to your team.

On-Site Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Objectives:

Participants will learn to:

16 reasons why managers must be effective communicators.
How to apply the principles of the Johari Window to open up more lines of communication.
The 5 Cs of good communication.
How to overcome the major barriers to effective communication.
How to practice an effective, 6-step listening strategy.
To apply the 60-30-10 rule for delivering messages that others will trust.

For more information and pricing, please complete this form and we will email you a confidential Annotated Outline that will provide you with an hour by hour description of this training seminar.

Class Size:	8-20 (Please note that we can increase the class size for private seminars)
Length:	Four hours
Time:	8:30 AM - 5:00 PM