Job Opening: PlayOps Lead Project Manager / Consultant

Position: PlayOps Lead Project Manager / Consultant

Company: Baker Communications, Inc.

Location: Global

Contact Email: Jobs@bakercommunications.com

Position Supervises:
Possible but not necessarily:
Direct Reports, Project Team(s), Project Manager(s), Associate Project Manager(s)

Objective:
Manage multiple project(s) that are complex, large, and long term; projects could be interdependent.

Functional Responsibilities: Specific responsibilities for the position include:

Manage multiple projects with multiple internal and external dependencies, complex or multiple scopes, a higher level of risk requiring mitigation plans and multiple integration points with some external integration. Project Budgets up to $2M.
Lead and manage the deliverables, processes, and artifacts to ensure adherence to, Planning, Scheduling, Execution, Development Methodologies, Risk Management, Quality & Process Control, Change Management, Project Completion/Closeout, Status Reports, Presentations.
Actively manage Stakeholders expectations. Lead scope definition sessions. Drive project team and Executives to make decisions in a timely manner in order to deliver project as to agreed schedule and within budget.
Identify and lead topics of issue resolution, change management and dependency management. Ensure processes are well defined where ambiguity exists.
Lead estimation and planning sessions with Stakeholders and other SME’s utilizing the iterative development methodology. With information from these sessions, create and manage overall project plan that might contain integrated deliverables associated with multiple projects and multiple stakeholders with possible conflicting priorities.
Create and manage multiple teams of resources (Globally) and multiple sources of funding. Track project budgets at a detail level and proactively work with BizDev on budget statuses.
Identify and lead operational efficiencies within the position, project team, Organizational. Own solutions from concept through resolution.
Lead project team by setting direction, maximizing the performance of the team, ensuring respectful communications by creating an atmosphere of collaboration and iterative improvements, inspiring people and teamwork, and welcoming change by team engagement of planning and problem solving.
‘Manage Up’, to Organizational manager and Executive Sponsor, who may have conflicting priorities. Exhibit behavior of anticipating needs of Management. Own the deliverable through execution.
‘Lead by example’. Build a reputation as part of the ‘Management Team’, a positive problem solver, who collaborates in a constructive manner to create iterative improvements for operational efficiencies within the position, project team Scope/Supervision and Interaction
Manages project team(s), Associate Project Manager(s), Project Manager(s) depending on the projects assigned.
Directly responsible VP Play Operations Center Direct Report on project.
Promotes interaction within the project team, Business Executives and End Users plus other departments or organizations in order to deliver project. Promotes interaction with members of the Organizational team.
Interacts with clients, educates them of learning event, makes them aware of learning event seps and actions to enablement, meet with and advise client on steps to take and best practices
Interact with and manages external vendors and consultants (Globally)

Desired Skills & Experience

Minimum 3-5 years project management work experience managing multiple complex projects simultaneously
Managed project budgets of $2M+
BA or BS or equivalent, Masters preferred.
Solid and demonstrated understanding of the Project Lifecycle and its inherent responsibilities such as estimation, funding, development, QA, budget responsibilities, risk mitigation and project metrics. Proven ability and reputation to lead a project team from concept to completion.
Proven experience in leading and managing multiple projects with multiple internal and external dependencies, complex or multiple scopes.
Customer Focus in delivering solutions. Ability to balance Stakeholder expectations with project deliverables.
Proven experience in leading project estimation and planning exercises. Ability to lend experience or training to exercises.
Strong written, verbal, and presentation communication skills. Ability to present project status to various levels of personnel. Excellent use of Microsoft Office applications to enhance project artifacts
The ability to understand the importance of following processes and methodologies and driving the team to do so, even if receiving negative pushback; ensure the capture and maintenance of metrics for reporting within a project, resource and development tools. Ability to analyze and provide comprehensive commentary on project metrics.
Proven ability to multi-task and ‘manage up’ in a complex environment, with changing priorities.
Strong & proven positive leadership skills in words, actions, results. Coach and encourage others to lead. Embrace, lead, plan and execute changes and operational efficiencies within the position.
Ability to follow and execute directives of Program/Organizational Manager; anticipating the needs of the manager and of the team. Provide solutions. Own and executing those solutions.
Ability to set direction and delegate, then follow up as necessary to ensure team meets project deliverables.
Ability to proactively create clarity where ambiguity exits.

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