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"My primary objective for taking
Win-Win Negotiations
was to learn how to become more
assertive, effective, and
influential in my dealings with
managers at the federal agency
with which I work on budget
development and management
issues. Legwork and practice
have served me in my dealings,
but I felt that taking a course
would offer useful pointers for
improvement. The course did just
that"
Amy Paige Kaminski
Program Examiner
Executive Office Of The President
Office of Management and Budget
Washington, DC |

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"What I found most beneficial in the workshop was
how you were able to identify for us nearly twenty
different negotiation/manipulation tactics. The ability
to put labels these tactics; know when and how to use
them; and the ability to recognize and neutralize them when
they’re being used on you is very powerful indeed....”
Jerry Rhoades
Risk Manager - Property & Casualty Risk
Portland General Electric Company
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"It was really a pleasure
working with Baker Communications. The
negotiations
class proved to be a very positive learning experience
for the entire Delinquency
Control Department. It will save
our members money and our staff
a lot of time. Please feel free
to use us as a referral to any
Credit Union who may be
considering using your
services." |
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"On behalf of the Beyster Institute, and myself as the director of
training for our recent conference in Bahrain, I want to
express our thanks for the outstanding support we
received from Baker Communications in setting up our
training session on “Win-Win Negotiations”
and the great job that your trainer,
Paula Descant, did for us on site in
Bahrain...Thank you, again, for your
flexibility and willingness to work with
us as a partner in this process rather
than just a vendor. We look forward to
the opportunity to work together again
when we need more training in one of the
areas in which Baker Communications
specializes."
Robert L. (Rob) Fuller
Director of Entrepreneurial Programs
San Diego, California |

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