Baker Communications Rolls Out Communications Training for Dole Foods

Dole Foods, a world leader in food product growth, processing, and distribution has chosen Baker Communications to craft a specialized Communications training course for their customer service personnel. This was the second year in a row that Dole Food's selected Baker as the provider for customer service training for its annual training event held in Costa Rica. Baker's ability to understand Dole's business and provide an instructor that Dole management felt was capable of connecting with their employees in Costa Rica were two of the primary reasons they selected Baker again. Baker’s Communication training program will give Dole team members the skills to exchange information quickly and clearly in order to improve efficiency and boost productivity.

A Baker Communications Senior Level Instructor who is an expert in customer service communications issues will travel to Costa Rica to provide Dole employees with communications training and personal coaching. Throughout the training workshop, participants will gain expertise using The Four P’s system (Projection, Pause, Pace, and Pitch) to convey ideas consistently and confidently. Attendees at the training course will also master working with Verbal, Vocal, and Visual Communication to gain a full understanding of how information is weighed by listeners.

 

About Baker Communications 

Baker Communications deploys Performance Improvement Systems that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services that ignite productivity in eight core business areas, including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, leverage Baker Communications to improve the performance of their business critical functions. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications’ Coaching in the Cloud™ ignites individual, team and organizational improvement and growth delivered completely in the cloud for average ROIs of more than 20:1. We have been recognized by Trainingindustry.com as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Methodology Companies.” Baker CEO Walter Rogers can be heard every Sunday afternoon on CBS Radio as an anchor co-host discussing Sales and Service Excellence.

 

About Dole

Dole Food Company's worldwide team of growers, packers, processors, shippers and employees is committed to consistently providing safe, high-quality fresh fruit, vegetables, and food products, along with fresh-cut flowers, while protecting the environment in which its products are grown and processed. Dole's dedication to quality is a commitment solidly backed by: comprehensive programs for food safety, scientific crop protection programs, stringent quality control measures, state-of-the-art production and transportation technologies, continuous improvement through research and innovation, and dedication to the safety of their employees, communities and the environment. Dole is committed to nutrition education to communicate to the public the health benefits of eating a diet rich in fruits and vegetables. Dole is a founding member of the National 5 A Day for Better Health Program and is a leader in developing technology-based nutrition education programs for children.

More press releases