Dole Foods, a world leader in food product growth, processing, and distribution has chosen Baker Communications to craft a specialized Communications training course for their customer service personnel. This was the second year in a row that Dole Food's selected Baker as the provider for customer service training for its annual training event held in Costa Rica. Baker's ability to understand Dole's business and provide an instructor that Dole management felt was capable of connecting with their employees in Costa Rica were two of the primary reasons they selected Baker again. Baker’s Communication training program will give Dole team members the skills to exchange information quickly and clearly in order to improve efficiency and boost productivity.

A Baker Communications Senior Level Instructor who is an expert in customer service communications issues will travel to Costa Rica to provide Dole employees with communications training and personal coaching. Throughout the training workshop, participants will gain expertise using The Four P’s system (Projection, Pause, Pace, and Pitch) to convey ideas consistently and confidently. Attendees at the training course will also master working with Verbal, Vocal, and Visual Communication to gain a full understanding of how information is weighed by listeners.

About Baker Communications

Baker Communications of Houston, Texas, with offices in New York City; Denver; Boston; Dallas; Charlotte, North Carolina; Phoenix; Miami; Detroit; Los Angeles; and Toronto, is one of America’s fastest growing corporate training companies, experiencing a growth rate of over 800% since 2004. Baker Communications serves over 1000 corporate clients, including over 50% of the Fortune 500 group of companies. Baker Communications has helped and continues to help industry leaders such as Dell, Bank of America, ExxonMobil, Praxair and General Electric enhance the skills and performance of their employees by providing customized, targeted, practice-driven training workshops that produce rapid, positive, measurable results (click here for a more complete client list). Baker Communications training products and services are in use on six continents in more than 25 countries. Baker’s extensive network of seasoned professional trainers, instructors and instructional designers, are located across the United States, Latin America, and Asia. Baker Communications professional staff ensures that the needs of our clients will be addressed personally, promptly, and professionally. Click here to find out how we can help you succeed today!

About Dole

Dole Food Company's worldwide team of growers, packers, processors, shippers and employees is committed to consistently providing safe, high-quality fresh fruit, vegetables, and food products, along with fresh-cut flowers, while protecting the environment in which its products are grown and processed. Dole's dedication to quality is a commitment solidly backed by: comprehensive programs for food safety, scientific crop protection programs, stringent quality control measures, state-of-the-art production and transportation technologies, continuous improvement through research and innovation, and dedication to the safety of their employees, communities and the environment. Dole is committed to nutrition education to communicate to the public the health benefits of eating a diet rich in fruits and vegetables. Dole is a founding member of the National 5 A Day for Better Health Program and is a leader in developing technology-based nutrition education programs for children.