

Great Lakes Bank, "Chicago’s Bank of Choice," has asked Baker Communications to deliver Win-Win Negotiations training to their commercial sales team. Great Lakes Bank was seeking negotiations training to help their sales team keep pace with increasing competition in commercial banking, where consumers have a wider range of options than ever. Great Lakes chose Baker Communications because they appreciated Baker’s customer-oriented service approach and felt that Baker’s unique Win-Win Negotiations Workshop would help them perform negotiations in a way that would build long-term relationships while also protecting their bottom line.
A Baker Communications Senior Level Instructor and Win-Win Negotiations expert will meet with Great Lakes Bank team members in Chicago.
Participants in this intensive, highly interactive negotiations training workshop will learn the difference between Positional and Principled Negotiation, and why it is important to work toward win-win solutions to preserve long-term relationships. Attendees will also learn and practice key negotiations skills such as recognizing and neutralizing negotiation tactics, de-escalating conflict, and how to identify and apply concession strategies, in order to maintain a collaborative focus during the negotiation and help both sides walk away from the negotiation feeling satisfied with the outcome.
About Baker
Communications
Baker Communications
deploys Performance Improvement Systems that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services that ignite productivity in eight core business areas, including
Sales,
Marketing,
CRM,
Negotiations,
Presentations,
Management,
Customer Service, and
Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, leverage Baker Communications to improve the performance of their business critical functions. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications’
Coaching in the Cloud™ ignites individual, team and organizational improvement and growth delivered completely in the cloud for average ROIs of more than 20:1. We have been recognized by
Trainingindustry.com as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Methodology Companies.” Baker CEO Walter Rogers can be heard every
Sunday afternoon on
CBS Radio as an anchor co-host discussing Sales and Service Excellence.
About Great Lakes Bank
Great Lakes Bank, the "Bank of Choice," traces its history to the founding of a private financial institution in Blue Island, Illinois in 1896. Now with eleven branches in the greater Chicago area, Great Lakes Bank continues to offer their customers a wide range of commercial and personal banking services, including online banking, online bill pay, I-Deposit, and consumer and small business loan services. At Great Lakes Bank, their goal is to provide customers with the most complete banking services available. They strive to remain greater Chicago’s "Bank of Choice."
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