Baker Communications To Provide Exceptional Customer Service Training To WinCup, Inc.

WinCup, Inc., one of the leading manufacturers and distributors of disposable cups, bowls, containers, cutlery, and lids, has selected Baker Communications to provide Exceptional Customer Service training for their customer service team. In a competitive industry, customer service is an important factor for success. WinCup wanted to take their customer service team’s skills to the next level. They found that Baker Communications’ Exceptional Customer Service training workshop could be fully customized to meet the needs of their company and their customers. WinCup was quickly convinced that Exceptional Customer Service training would provide their customer service team members with the tools and skills they needed to strengthen and expand customer relationships.

A Baker Communications Senior Level Instructor and Exceptional Customer Service Expert will meet with WinCup team members in Phoenix to deliver the Exceptional Customer Service training. Attendees at this highly interactive training workshop will become experts at vital customer service skills such as building rapport and defusing conflict, to help maintain long-term relationships with their customer base. Participants in the Exceptional Customer Service training course will also gain expertise in the "3 F’s" Method (Handling Feelings, Finding Facts, and Finding Solutions), a simple and effective process for connecting with customers and making them feel understood and supported.

About Baker Communications 

Baker Communications is one of the fastest growing Performance Improvement companies in the world, providing products and services to improve productivity in seven core areas: Sales and Marketing, CRM, Management, Negotiations, Presentations, Customer Service, and Time Management. We serve over 1,000 corporate clients per year, including 50% of the Fortune 500.
7 of the 10 most profitable
6 of the 10 with the highest market cap
16 of the top 20 with the highest revenues
9 of the top 10 chemical companies
4 of the top 5 banks
4 of the top 5 oil and gas companies
4 of the top 5 computer companies
6 of the top 10 telecommunications companies
6 of the top 10 pharmaceutical companies
 
Over the last 30 years, Baker Communications products and services have been implemented on six continents and in over 25 countries. Our staff of over 200 employees and certified partners is distributed across the Americas, EMEA, Russia and Asia. We were recently recognized as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Methodology Companies” by TrainingIndustry.com. Baker CEO Walter Rogers can be heard every Wednesday morning from 11:30 to 11:45 on CBC Radio 650 (www.CNN650.com) as a featured guest discussing Sales Effectiveness for the popular show The Price of Business.

About WinCup

WinCup, based in Phoenix, Arizona, is a leading manufacturer and distributor of disposable cups, bowls, containers, cutlery, and lids. WinCup’s nine global manufacturing locations and over 1,300 employees are committed to upholding the company’s core values of manufacturing high-quality products and guaranteeing superior customer service. Business market customers rely on WinCup’s innovative product line and high service levels for steady growth in their markets. WinCup’s foam, polypropylene and polystyrene single-service products are produced in a variety of sizes suited for any disposable food-service need.

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