Baker Communications To Provide Exceptional Customer Service Training To WinCup, Inc.
WinCup, Inc., one of the leading manufacturers and distributors of disposable cups, bowls, containers, cutlery, and lids, has selected Baker Communications to provide Exceptional Customer Service training for their customer service team. In a competitive industry, customer service is an important factor for success. WinCup wanted to take their customer service team’s skills to the next level. They found that Baker Communications’ Exceptional Customer Service training workshop could be fully customized to meet the needs of their company and their customers. WinCup was quickly convinced that Exceptional Customer Service training would provide their customer service team members with the tools and skills they needed to strengthen and expand customer relationships.
A Baker Communications Senior Level Instructor and Exceptional Customer Service Expert will meet with WinCup team members in Phoenix to deliver the Exceptional Customer Service training. Attendees at this highly interactive training workshop will become experts at vital customer service skills such as building rapport and defusing conflict, to help maintain long-term relationships with their customer base. Participants in the Exceptional Customer Service training course will also gain expertise in the "3 F’s" Method (Handling Feelings, Finding Facts, and Finding Solutions), a simple and effective process for connecting with customers and making them feel understood and supported.
About Baker
Communications
Baker Communications
is one of the fastest growing
Performance Improvement companies in the
world, providing products and services
to improve productivity in seven core
areas: Sales and Marketing, CRM,
Management, Negotiations, Presentations,
Customer Service, and Time Management.
We serve over 1,000 corporate clients
per year, including 50% of the Fortune
500.
7 of the 10 most
profitable
6 of the 10 with
the highest market cap
16 of the top 20
with the highest revenues
9 of the top 10
chemical companies
4 of the top 5
banks
4 of the top 5
oil and gas companies
4 of the top 5
computer companies
6 of the top 10
telecommunications companies
6 of the top 10
pharmaceutical companies
Over the last 30
years, Baker Communications products and
services have been implemented on six
continents and in over 25 countries. Our
staff of over 200 employees and
certified partners is distributed across
the Americas, EMEA, Russia and Asia. We
were recently recognized as one of the
world’s “Top 10 Sales Force Automation
Training Companies” and “Top 20 Sales
Methodology Companies” by
TrainingIndustry.com. Baker CEO Walter
Rogers can be heard every Wednesday
morning from 11:30 to 11:45 on CBC Radio
650 (www.CNN650.com) as a featured guest
discussing Sales Effectiveness for the
popular show The Price of Business.
About WinCup
WinCup, based in Phoenix, Arizona, is a leading manufacturer and distributor of disposable cups, bowls, containers, cutlery, and lids. WinCup’s nine global manufacturing locations and over 1,300 employees are committed to upholding the company’s core values of manufacturing high-quality products and guaranteeing superior customer service. Business market customers rely on WinCup’s innovative product line and high service levels for steady growth in their markets. WinCup’s foam, polypropylene and polystyrene single-service products are produced in a variety of sizes suited for any disposable food-service need.
Clients
We provide training to businesses of all sizes throughout the world. To see a cross section of our customer list click here.

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