Baker Communications To Provide Exceptional Customer Service Training To WinCup, Inc.

WinCup, Inc., one of the leading manufacturers and distributors of disposable cups, bowls, containers, cutlery, and lids, has selected Baker Communications to provide Exceptional Customer Service training for their customer service team. In a competitive industry, customer service is an important factor for success. WinCup wanted to take their customer service team’s skills to the next level. They found that Baker Communications’ Exceptional Customer Service training workshop could be fully customized to meet the needs of their company and their customers. WinCup was quickly convinced that Exceptional Customer Service training would provide their customer service team members with the tools and skills they needed to strengthen and expand customer relationships.

A Baker Communications Senior Level Instructor and Exceptional Customer Service Expert will meet with WinCup team members in Phoenix to deliver the Exceptional Customer Service training. Attendees at this highly interactive training workshop will become experts at vital customer service skills such as building rapport and defusing conflict, to help maintain long-term relationships with their customer base. Participants in the Exceptional Customer Service training course will also gain expertise in the "3 F’s" Method (Handling Feelings, Finding Facts, and Finding Solutions), a simple and effective process for connecting with customers and making them feel understood and supported.

About Baker Communications 

Baker Communications deploys Performance Improvement Systems that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services that ignite productivity in eight core business areas, including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, leverage Baker Communications to improve the performance of their business critical functions. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications’ Coaching in the Cloud™ ignites individual, team and organizational improvement and growth delivered completely in the cloud for average ROIs of more than 20:1. We have been recognized by Trainingindustry.com as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Methodology Companies.” Baker CEO Walter Rogers can be heard every Sunday afternoon on CBS Radio as an anchor co-host discussing Sales and Service Excellence.

About WinCup

WinCup, based in Phoenix, Arizona, is a leading manufacturer and distributor of disposable cups, bowls, containers, cutlery, and lids. WinCup’s nine global manufacturing locations and over 1,300 employees are committed to upholding the company’s core values of manufacturing high-quality products and guaranteeing superior customer service. Business market customers rely on WinCup’s innovative product line and high service levels for steady growth in their markets. WinCup’s foam, polypropylene and polystyrene single-service products are produced in a variety of sizes suited for any disposable food-service need.

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