Baker Communications to Present Exceptional Customer Service Training for Galveston ISD

Baker Communications has been chosen as a training partner by the Independent School District of Galveston, Texas.  Baker will deliver customized Exceptional Customer Service training for Galveston ISD employees. The school district was seeking a training partner to improve employees’ personal interaction and communication skills, and selected Baker based on their experience training employees of educational institutions, locally based instructors, and experiential workshop design.

An Exceptional Customer Service Training Expert and Senior Level Instructor will travel to Galveston to work with ISD employees. During this highly interactive workshop, participants will learn and practice strategies to defuse conflict and create rapport with others. Attendees will also learn effective techniques such as the 3 F’s Communication Model - Handling Feelings, Finding Facts, and Finding Solutions - enhancing their ability to serve students, parents, the community and school administration, and benefiting both the school district and its students.

About Baker Communications 

Baker Communications deploys Performance Improvement Systems that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services that ignite productivity in eight core business areas, including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, leverage Baker Communications to improve the performance of their business critical functions. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications’ Coaching in the Cloud™ ignites individual, team and organizational improvement and growth delivered completely in the cloud for average ROIs of more than 20:1. We have been recognized by Trainingindustry.com as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Methodology Companies.” Baker CEO Walter Rogers can be heard every Sunday afternoon on CBS Radio as an anchor co-host discussing Sales and Service Excellence.

About Galveston ISD
 

The district serves approximately 6,300 students, including the Island and Bolivar Peninsula, and operates one high school, two middle schools, five elementary schools and one Pre-K through eighth grade campus on Bolivar Peninsula. The district also offers alternative education programs and accelerated instruction programs for elementary, middle and high school students. The Accelerated Instruction Model or AIM program allows students to catch up to their grade level or in the case of high school allows students to obtain their high school credits at their own pace to graduate.

GISD offers a variety of programs for students. Services include dual credit courses with Galveston College, a nationally recognized Advanced Placement program, bilingual and English as a Second Language curriculum, a two-way immersion program for elementary students learning English and learning Spanish, special education programs, an Accelerated Instruction Model (AIM) program, preschool program for children with disabilities, student assistance program and tech prep initiatives with Galveston College.

http://www.gisd.org/

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