Baker Communications to Present Exceptional Customer Service Training for Galveston ISD
Baker Communications has been chosen as a training partner by the Independent School District of Galveston, Texas. Baker will deliver customized Exceptional Customer Service training for Galveston ISD employees. The school district was seeking a training partner to improve employees’ personal interaction and communication skills, and selected Baker based on their experience training employees of educational institutions, locally based instructors, and experiential workshop design.
An Exceptional Customer Service Training Expert and Senior Level Instructor will travel to Galveston to work with ISD employees. During this highly interactive workshop, participants will learn and practice strategies to defuse conflict and create rapport with others. Attendees will also learn effective techniques such as the 3 F’s Communication Model - Handling Feelings, Finding Facts, and Finding Solutions - enhancing their ability to serve students, parents, the community and school administration, and benefiting both the school district and its students.
About Baker
Communications
Baker Communications
is one of the fastest growing
Performance Improvement companies in the
world, providing products and services
to improve productivity in seven core
areas: Sales and Marketing, CRM,
Management, Negotiations, Presentations,
Customer Service, and Time Management.
We serve over 1,000 corporate clients
per year, including 50% of the Fortune
500.
7 of the 10 most
profitable
6 of the 10 with
the highest market cap
16 of the top 20
with the highest revenues
9 of the top 10
chemical companies
4 of the top 5
banks
4 of the top 5
oil and gas companies
4 of the top 5
computer companies
6 of the top 10
telecommunications companies
6 of the top 10
pharmaceutical companies
Over the last 30
years, Baker Communications products and
services have been implemented on six
continents and in over 25 countries. Our
staff of over 200 employees and
certified partners is distributed across
the Americas, EMEA, Russia and Asia. We
were recently recognized as one of the
world’s “Top 10 Sales Force Automation
Training Companies” and “Top 20 Sales
Methodology Companies” by
TrainingIndustry.com. Baker CEO Walter
Rogers can be heard every Wednesday
morning from 11:30 to 11:45 on CBC Radio
650 (www.CNN650.com) as a featured guest
discussing Sales Effectiveness for the
popular show The Price of Business.
The district serves approximately 6,300 students, including the Island and Bolivar Peninsula, and operates one high school, two middle schools, five elementary schools and one Pre-K through eighth grade campus on Bolivar Peninsula. The district also offers alternative education programs and accelerated instruction programs for elementary, middle and high school students. The Accelerated Instruction Model or AIM program allows students to catch up to their grade level or in the case of high school allows students to obtain their high school credits at their own pace to graduate.
GISD offers a variety of programs for students. Services include dual credit courses with Galveston College, a nationally recognized Advanced Placement program, bilingual and English as a Second Language curriculum, a two-way immersion program for elementary students learning English and learning Spanish, special education programs, an Accelerated Instruction Model (AIM) program, preschool program for children with disabilities, student assistance program and tech prep initiatives with Galveston College.
Clients
We provide training to businesses of all sizes throughout the world. To see a cross section of our customer list click here.

Subscribe |
