Burns & Roe, a leading designer and builder of specialized industrial facilities, has selected Baker Communications to improve their IT Staff’s in technical customer service skills. Burns & Roe manages a diverse portfolio of products and services and required a training partner who is as quick and flexible as they are, and Baker Communications fit the bill. The one-day workshop will enable participants to better manage both information and people along with efficient communication and will provide them with powerful new insights into customer behavior and effective tools for creating lasting customer satisfaction. Throughout the program the IT Staff will have the opportunity to practice these tools hands-on and receive feedback from the instructor.
Baker Communications’ senior instructor will arrive in New Jersey to personally interact with Burns & Roe IT Staff. Burns & Roe’s chose Baker Communications due to their ability to tailor the workshop from a facilitation standpoint to better align with the client’s industry-specific needs.
About Baker Communications
Baker Communications designs and deploys Peak Performance and Transformation Solutions that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services in eight areas including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, partner with Baker Communications to improve the performance of their business critical functions and human capital. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications has been recognized as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Training Companies.”
About Burns and Roe
Burns & Roe is a comprehensive engineering, procurement, construction, operations, and maintenance company providing services to private and governmental clients worldwide. The firm's professional services extend from project inception to operations and maintenance. Since 1932, Burns & Roe has operated under a concept of total commitment to their clients. Burns & Roe combines this attitude with a heritage of experience and innovation. The result is a spirit of close cooperation with their customers and a resolve to achieve the finest in creative design, quality workmanship, and functional excellence in every assignment undertaken.
Baker Communications, Inc. — Houston, Texas
info@thebciteam.com —
www.bakercommunications.com
