DAN-LOC Selects Baker Communications for Exceptional Customer Service Training

DAN-LOC, a leading manufacturer of bolts and gaskets, has chosen Baker Communications to deliver Exceptional Customer Service training to their sales team. DAN-LOC wanted a training program that that targeted their specific needs and circumstances. After talking with a Baker training services consultant, it was immediately clear that Baker would work together with DAN-LOC to fully understand the company’s needs and customize Exceptional Customer Service workshop to meet them.

A Baker Communications senior level instructor will meet with DAN-LOC’s sales team at their Houston, Texas office. During the two day seminar, participants will gain experience in techniques such as they 3 F’s format for serving unhappy customers. Throughout the highly interactive course, new and experienced team members will receive hands-on practice working with different Behavioral Styles to effectively communicate with customers and co-workers. Baker Communications customized Exceptional Customer Service training to provide the solutions DAN-LOC wanted.

About Baker Communications 

Baker Communications deploys Performance Improvement Systems that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services that ignite productivity in eight core business areas, including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, leverage Baker Communications to improve the performance of their business critical functions. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications’ Coaching in the Cloud™ ignites individual, team and organizational improvement and growth delivered completely in the cloud for average ROIs of more than 20:1. We have been recognized by Trainingindustry.com as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Methodology Companies.” Baker CEO Walter Rogers can be heard every Sunday afternoon on CBS Radio as an anchor co-host discussing Sales and Service Excellence.

About DAN-LOC

Since 1961, DAN-LOC Bolt and Gasket has produced a product line with an unsurpassed reputation. DAN-LOC’s quality system has been certified under the ISO Certification Process. This quality program includes all elements such as contract review, training, manufacturing, inspection, testing, and shipping. Whether it’s DAN-LOC stud bolts or gaskets, our approach to manufacturing quality products is always consistent. Not content with their past success, DAN-LOC continually strives to improve their products and service.

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