DAN-LOC Selects Baker Communications for Exceptional Customer Service Training
DAN-LOC, a leading manufacturer of
bolts and gaskets, has chosen Baker
Communications to deliver Exceptional
Customer Service training to their sales
team. DAN-LOC wanted a training program
that that targeted their specific needs
and circumstances. After talking with a
Baker training services consultant, it
was immediately clear that Baker would
work together with DAN-LOC to fully
understand the company’s needs and
customize Exceptional Customer Service
workshop to meet them.
A Baker Communications senior level
instructor will meet with DAN-LOC’s
sales team at their Houston, Texas
office. During the two day seminar,
participants will gain experience in
techniques such as they 3 F’s format for
serving unhappy customers. Throughout
the highly interactive course, new and
experienced team members will receive
hands-on practice working with different
Behavioral Styles to effectively
communicate with customers and
co-workers. Baker Communications
customized Exceptional Customer Service
training to provide the solutions
DAN-LOC wanted.
About Baker Communications
Since 1979, Baker Communications has
aided hundreds of thousands of
individuals in reaching their maximum
performance potential in the workplace
through corporate training.
Globally-recognized companies,
associations, non-profit organizations,
and government agencies such as Dell,
Bank of America, and ExxonMobil and have
depended on Baker Communications to act
as a valued training provider to equip
their employees with the skills that
produce results in the field as well as
the office. Baker Communications’
materials have been utilized and
delivered worldwide throughout Europe,
South America, North America, the Middle
East, and Asia Pacific. Classes are held
publicly throughout the United States
and Canada in over twenty cities or
delivered privately on-site at
client-designated locations.
About DAN-LOC
Since 1961, DAN-LOC Bolt and Gasket
has produced a product line with an
unsurpassed reputation. DAN-LOC’s
quality system has been certified under
the ISO Certification Process. This
quality program includes all elements
such as contract review, training,
manufacturing, inspection, testing, and
shipping. Whether it’s DAN-LOC stud
bolts or gaskets, our approach to
manufacturing quality products is always
consistent. Not content with their past
success, DAN-LOC continually strives to
improve their products and service.
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