Summit Community Care Clinic Selects Baker Communications Exceptional Customer Service Training
Summit Community Care Clinic, a
volunteer-based medical facility, has
chosen Baker Communications to provide
Exceptional Customer Service training to
its medical personnel and support staff.
Summit needed a customized training
approach that would help them connect
effectively with the small community
they serve. After contacting Baker
Communications, it was clear that
Baker’s Exceptional Customer Service
training – backed by over 25 years of
success in the industry -- was the
perfect solution to their special
situation.
A Baker senior level instructor will
conduct the training at Summit’s Fresno,
California facilities. During the
customer service workshop, participants
will learn valuable techniques such as
how to adjust their communications style
to appeal to the unique style of each
customer. Throughout the two-day
Exceptional Customer Service training,
attendees will receive hands-on
experience practicing techniques like
the 3 Fs to take them through customer
conflicts from beginning to end.
About Baker Communications
Since 1979, Baker Communications has
aided hundreds of thousands of
individuals in reaching their maximum
performance potential in the workplace
through corporate training.
Globally-recognized companies,
associations, non-profit organizations,
and government agencies such as Dell,
Bank of America, and ExxonMobil and have
depended on Baker Communications to act
as a valued training provider to equip
their employees with the skills that
produce results in the field as well as
the office. Baker Communications’
materials have been utilized and
delivered worldwide throughout Europe,
South America, North America, the Middle
East, and Asia Pacific. Classes are held
publicly throughout the United States
and Canada in over twenty cities or
delivered privately on-site at
client-designated locations.
About Summit Community Care Clinic
Summit Community Care Clinic is a
volunteer-based acute care clinic. The
Clinic grew out of community concern for
the healthcare of its many seasonal
workers. The community conducted a Blue
Ribbon Health Care Forum that
highlighted the healthcare needs of
seasonal workers and lower-income
residents of the county. In 1993, the
Community Care Clinic opened as a result
of a committee of local public health
and private health providers. The
Community Care Clinic provides
short-term, acute care to uninsured
clients. The Clinic is housed in Summit
County’s Public Health Nursing Office.
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