2008 Press Releases

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Dec. 28th 2008:  Petrobras America, Inc. a division of Petroleo Brasiliero S.A., the world’s eighth largest oil company, has signed Baker Communications to design specialized negotiations training for its purchasing team. The company sought a uniquely targeted program to improve the negotiations skills of its purchasing agents. After a consultation and assessment with Baker’s training experts, Petrobras determined that the purchasing department would benefit from Baker’s knowledge of the energy industry, and that Baker’s client-centered approach would enable them to design a customized negotiations workshop to address the needs of their agents.
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Dec. 21st 2008:  Allied Medical Center has requested that Baker Communications design and deliver customized Exceptional Customer Service training to their customer service representatives. Allied Medical sought a training partner with experience serving the healthcare industry and a program that would help the Allied Medical customer service staff deliver the highest quality to their customers. In Baker Communications they found their match. Baker’s Exceptional Customer Service course was a perfect fit for their improved customer service needs.
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Dec. 14th 2008:  A leading supplier of high-performance nonwoven fabrics, BBA Fiberweb, has signed Baker Communications to design one-on-one Assertiveness Training for their managers.BBA Fiberweb had previously partnered with Baker for other training needs and were quick to return to the industry experts when a new need arose. They requested that Baker build a custom, one-on-one Assertiveness Training coaching course to meet a unique need. Baker Communications was ready and able to design the course for BBA Fiberweb, addressing the challenges being experienced by management and enabling messages to be more effectively communicated up the chain of command within the company.
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Dec. 7th 2008:  Baker Communications, America’s fastest growing corporate training company with over 800% growth since 2004, announced this week the launch of a revolutionary sales transformation service called S.T.O.R.M. – short for Sales Transformation & Opportunity Ramp Model. The new service combines Sales 2.0 best practices with live, web-based, strategic, leading-edge, customized sales performance training that will allow sales organizations to provide much needed sales skills to their teams at a significant cost saving.
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Nov. 28th 2008:  Inmarsat, the world's leading provider of global mobile satellite communications, is working with Baker Communications to set up an Exceptional Management Skills workshop for its Latin American team. The class will focus on providing key team members with the skills to more effectively manage sales teams while focusing on revenue targets as a division and as a company. This workshop is the third session Baker has delivered for the Inmarsat Latin America team; previously, the group has benefited from Baker’s Exceptional Presentations and Time Management training. When a new training need arose, Inmarsat was quick to return to the industry experts.
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Nov. 25th 2008:  A full-court press to implement a uniform sales effectiveness strategy by one of the world’s largest technology companies has led to a major success for Baker Communications.
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Nov. 21st 2008:  One of the world’s foremost producers of cutting-edge consumer technology, Apple Computer, has signed Baker Communications to design Conflict Management training for their Information Services and Technology group. Apple had previously partnered with Baker for other training needs and was quick to return to the industry experts when a new need arose. They requested that Baker build a custom Conflict Management workshop to fit their unique needs; one that would address internal and cultural challenges. Baker Communications was ready and able to design the course that Apple needed.
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Nov. 18th 2008:  FoxBusinessNews.com, the Internet portal for Fox Business News has posted a very complimentary article about Baker Communications Inc. of Houston Texas. The focus of the article, written by Dave Stein, CEO of ES Research Group, was on Baker’s unique Sales Training System. The article praises Baker Communications for its unique “approach to an integrated and aligned sales and marketing process for building a highly qualified pipeline,” which Stein describes as a first for the sales training market.
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Nov. 14th 2008:  Bridgestone Golf, a leading manufacturer of golf balls, clubs, and equipment, has requested that Baker Communications design and deliver customized Exceptional Customer Service training to their customer service representatives. Bridgestone representatives met with Baker representatives and found the Exceptional Customer Service course to be a perfect fit for their improved customer service needs. Baker instructors conducted advance briefings to ensure that the course material was comprehensive and suited to the client’s requirements.
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Nov. 7th 2008:  Great Lakes Bank, “Chicago’s Bank of Choice,” has asked Baker Communications to deliver Win-Win Negotiations training to their commercial sales team. Great Lakes Bank was seeking negotiations training to help their sales team keep pace with increasing competition in commercial banking, where consumers have a wider range of options than ever. Great Lakes chose Baker Communications because they appreciated Baker’s customer-oriented service approach and felt that Baker’s unique Win-Win Negotiations Workshop would help them perform negotiations in a way that would build long-term relationships while also protecting their bottom line.
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Oct. 28th 2008:  Baker Communications has been chosen to deliver Exceptional Presentations training to engineers with Carleton Life Support Systems. Carleton’s engineers are often required to present to clients, and the company was in need of a training workshop to refine their presentation skills. They were particularly concerned about improving confidence, poise, and the quality of interaction with the audience. After meeting with representatives from Baker Communications, Carleton selected our Exceptional Presentations workshop, which will be customized to meet their specific needs.
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Oct. 21st 2008:  Armada Supply Chain Solutions, a leading provider of supply-chain management services for the food-service industry, has turned to Baker Communication for Time Management Training. As a company dedicated to providing the best possible service to their clients, Armada understands the need to improve performance and implement effective time-management solutions. Armada wanted to enhance their operational staff’s time management skills with proven techniques, and were searching for a committed, highly-rated training partner. They appreciated Baker’s unique pre-program Time Management audit, which helps staff to assess their current time use and identify areas for improvement. Armada concluded that Baker’s Time Management training workshop would provide their personnel with the skills to organize their responsibilities more effectively and focus on high-value tasks.
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Oct. 14th 2008:  WinCup, Inc., one of the leading manufacturers and distributors of disposable cups, bowls, containers, cutlery, and lids, has selected Baker Communications to provide Exceptional Customer Service training for their customer service team. In a competitive industry, customer service is an important factor for success. WinCup wanted to take their customer service team’s skills to the next level. They found that Baker Communications’ Exceptional Customer Service training workshop could be fully customized to meet the needs of their company and their customers. WinCup was quickly convinced that Exceptional Customer Service training would provide their customer service team members with the tools and skills they needed to strengthen and expand customer relationships.
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Oct. 7th 2008:  Emeritus Senior Living, one of the largest assisted living and retirement community networks in North America, has selected Baker Communications to design and deliver Corporate Crisis Media Training. Emeritus Senior Living recognizes the need to anticipate problems before they happen, as well as the value of handling difficult situations quickly and correctly the first time. For this reason, they were looking for a highly respected and experienced training partner who could deliver a workshop on media relations. After working with Baker specialists, it was clear that the Crisis Media Training workshop would empower Emeritus to handle problems and to effectively and professionally interface with the media to ensure respect and privacy for their residents and their families.
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Sept. 28th 2008:  Ultimate Software, a leading provider of strategic HR, payroll and talent management solutions, is implementing a Time Management program developed by Baker Communications. Ultimate Software was in need of a training partner who had the flexibility to deliver a Time Management seminar for their National Meeting. Baker Communications was able to meet this need, and Ultimate Software found great value in Baker’s unique pre-program Time Audit. The audit was used to help participants understand how they were spending their time and where improvements were needed, so that after being introduced to the best practices included in the Baker Communications workshop, they would be able to immediately make adjustments and improve their time management.
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Sept. 21st 2008:  The nation’s most innovative and fastest growing IT hosting company, The Planet, has selected Baker Communications to provide Exceptional Presentations training to their management teams. The Planet wanted the best presentations training course available. When their managers began researching training options, one name continued to top every list -- Baker Communications. Baker’s Exceptional Presentations training seemed to be the effective, flexible solution that The Planet needed. After contacting Baker specialists, their managers could see that the Exceptional Presentations training seminar would effectively equip their teams with all of the necessary presentation tools and skills they needed, while at the same time helping them to build the confidence and know-how necessary to deliver convincing presentations to any type of audience.
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Sept. 14th 2008:  Verizon, the nation’s most reliable communications provider, has chosen Baker Communications to design and deliver Exceptional Customer Service Training to their new customer service teams. Verizon’s goal has always been to stay on the cutting edge of technology. However, as with many established companies, the new efficiencies produced by technological innovations can sometimes negatively impact long time employees. When such technology in accounting recently rendered an entire data processing department obsolete, Verizon had a tough decision to make. Many of the employees within that department had been with the company for many years and Verizon did not want to loose them or terminate them. Fortunately, Baker Communications was able to provide the perfect solution for Verizon, their employees and customers. Baker will tailor Exceptional Customer Service Training program to retrain and reposition skilled personnel with years of Verizon experience and loyalty within the company.
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Sept. 7th 2008:  Norvax, an innovative insurance software service provider, has requested that Baker Communications develop Exceptional Management Skills training for their management teams. Norvax wanted to invest in their managers by giving them the knowledge and tools to assemble and lead their teams in devising and achieving new goals. In looking for the most effective, trusted training partner, all research led straight to Baker Communications. After contacting Baker, it was immediately clear that Baker Communications would fully customize the Exceptional Management Skills training course to give Norvax managers the tools and confidence to lead their coworkers more effectively and productively.
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Aug. 28th 2008:  The University of Texas at Arlington (UTA), one of the Dallas-Fort Worth Metroplex’s most respected universities, has retained the services of Baker Communications to provide Exceptional Customer Service training to their IT Staff, a group that serves thousands of people each day in the UTA system. Effectively addressing the needs of such a diverse group of individuals poses special challenges for the highly specialized IT Department. UTA wanted to be sure they found a training partner whose reputation for excellence matched their own. Based on exacting criteria, all research pointed directly to Baker Communications as being the most qualified training vendor for the job. After contacting Baker, it was clear right away that Baker’s Exceptional Customer Service training would enable UTA technical personnel to smoothly and effectively assist UTA’s employees and attendees in addressing an IT need.
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Aug. 21st 2008:  Yahoo!, one of the Internet’s most respected web services providers, has chosen Baker Communications to deliver Exceptional Presentation Skills to their finance department. Operating in a global environment, Yahoo! must often conduct highly technical financial meetings for participants from many different backgrounds and priorities. Yahoo! was looking for a way to enhance the presentation of financial data to key audiences. After contacting Baker Communications, Yahoo! believed that Baker’s Exceptional Presentations training would enable their financial teams to present important information to industry experts, as well as team members, smoothly, effectively, and persuasively.
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Aug. 14th 2008:  7-Eleven, the longtime leader in retail convenience shopping, has requested customized Win-Win Negotiations training from Baker Communications. 7-Eleven wanted to further their commitment to their personnel by investing in comprehensive training programs for their property teams. Few companies know the importance and benefits of quickly adapting to customers needs the way 7-Eleven does. After meeting with a Baker Communications needs assessment specialist, 7-Eleven knew they had found in Baker a training partner as creative and flexible as they were. Baker Communications was able to work closely with 7-Eleven to fully customize Win-Win Negotiations specifically for the situation and needs of 7-Eleven and their teams.
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Aug. 7th 2008:  Huntsman, the world leader in differentiated chemicals, has chosen Baker Communications to provide Exceptional Presentations training to their accounting, legal, and sales teams. They wanted a proven, cutting edge, comprehensive program that would benefit team members with varied backgrounds and responsibilities. It seemed like a tall order, but Huntsman quickly found that one company excels in the ability to prepare a wide variety of individuals to communicate effectively with any audience. After speaking with a Baker Communications’ needs assessment specialist, Huntsman could see immediately that the Exceptional Presentations training workshop would give their teams the skills and confidence to conduct effective presentations for any audience and in any setting.
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July 28th 2008:  Presstek, the premier name in digital print solutions, has selected Baker Communications to provide Exceptional Customer Service training for their customer service teams. Leading a fast paced, precision industry requires accurately anticipating and nimbly meeting clients’ needs. Presstek wanted to take their winning customer service program to the next level. A quick online search revealed that Baker Communications’ Exceptional Customer Service training workshop could be fully customized to meet the needs of Presstek and their customers. Presstek was quickly convinced that Exceptional Customer Service training would give Presstek customer service team members the tools and skills to strengthen and expand customer relationships.
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July 21st 2008:  AAC, Inc., a successful and rapidly growing communications company, has tapped Baker Communications to develop Exceptional Customer Service Training for AAC’s in-bound call representatives. In-bound call representatives are on the fast and furious frontlines of the customer service process, especially in the communications industry. AAC wanted to find a training program that would give their customer service teams the tools to more effectively address the needs of their customers. After AAC contacted Baker Communications, they knew they had found the perfect training partner. Baker’s Exceptional Customer Service workshop provides the perfect blend of customer best-practice service strategies and practical applications. AAC was confident that the Baker customer service training program would empower their team members to resolve any customer service situation with confidence and professionalism.
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July 14th 2008:  The Police Department for the City of Houston, Texas (HPD) has selected Baker Communications to design and deliver Business Ethics and Media Training to key members of the department. HPD knows better than most how urgent it is to anticipate problems before they happen. They also recognize the value of handling difficult situations quickly and correctly the first time. In light of this, they were looking for a highly respected training partner who could create for them a unique workshop that combined training in both media relations and professional ethics. They did not have to look any further than their own backyard. Located in Houston, Texas, Baker Communications is intimately familiar with HPD’s exact situation, and they are easily accessible to work hand in hand with HPD staff to develop a cutting-edge course that will meet all their needs. After working with Baker specialists, it was clear that the resulting Business Ethics and Media Training workshop would empower HPD to effectively and professionally serve the people of Houston.
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July 7th 2008:  After working with Baker Communications on multiple training ventures, including management training, Lamons Gasket has asked Baker to design a third Managerial Coaching Skills training course for their team leaders. After working with Baker Communications on multiple training ventures, including management training, Lamons Gasket has asked Baker to design a third Managerial Coaching Skills training course for their team leaders. Lamons Gasket wanted to retain all of the previous course content while expanding it to address specific concerns and foster company growth. Baker Communications worked closely with Lamons Gasket to customize a program that would address these specific needs and give their team leaders the skills to organize, delegate and act more efficiently.
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June 30th 2008:  KPMG, one of the world’s premier financial services organizations, has picked Baker Communications to design and deliver a brand new training course developed specifically for KPMG administrative assistants. KPMG knew that they could not rely on even the best off the shelf course; they needed to combine key elements from multiple fields. Baker Communications worked side by side with KPMG, constructing a training program that tackles the specific problems faced by KPMG, their admin team, and their customers. The result was the Effective Business Writing and Productive Meeting Skills workshop, which provides KPMG admin personnel the skills to manage and record meetings of every kind, resulting in meetings that are more productive and more clearly documented.
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June 23rd 2008:  Century 21, the world’s largest real estate sales organization, wants Baker Communications to deliver Exceptional Presentations training to their teams. Century 21 had previously selected Baker’s Exceptional Presentations course and, due to its tremendous success, Century 21 was very interested in expanding training to include more employees from other areas of the company. After their last collaboration, Century 21 is completely confident that Baker’s Exceptional Presentation training will give their team members the skills to effectively communicate Century 21’s capabilities, as well as their dedication to their clients throughout the world, during the current upheaval in the real estate market.
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June 16th 2008:  The Sandvik Group, world leader in heavy duty materials engineering, has chosen Baker Communications to provide Crisis Media training to their site managers. Sandvik understands the importance of clear, effective communication, especially in light of the confusion that can occur during emergency situations. The Sandvik Group was looking for a training program to ensure that their site managers could deliver information in a professional, reassuring way, even under the most adverse conditions. After contacting a Baker Communications needs assessment specialist, the Sandvik Group knew at once that Baker’s Crisis Media Training could be tailored to protect the Sandvik Group and the people they serve.
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June 1st 2008:  Texon, a highly respected and successful energy service provider, has chosen Baker Communications to develop Exceptional Management Skills training for their managers. Texon has enjoyed tremendous growth, and they realized that they needed to expand their manager training programs to ensure that their teams could flex and grow with the increased workload. They wanted effective, targeted training that would not interfere with or contradict existing Texon policies or procedures. After going online to search for possible training partners, Texon quickly discovered Baker Communications, one of the most highly respected and successful training providers in the training industry. Baker Communications worked closely with Texon to fully customize the Exceptional Management Skills training course to meet Texon’s specific needs. Together they designed a training workshop that will give Texon managers the tools to effectively organize, motivate, coach and manage their teams, so they can achieve higher levels of productivity while also achieving greater levels of efficiency and cooperation.
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May 19th 2008:  Google, the world’s most popular Internet search engine, has selected Baker Communications to design and deliver customized Win-Win Negotiations training to their project management teams. The sheer size and range of Google’s operations means that they often face significant challenges while developing new products and services for their users worldwide. Sophisticated challenges require proven solutions. Since Google was built on the idea of fast, effective results, they wanted the same qualities in a negotiations training partner. Once Google began their own search for that special partner, they quickly discovered that Baker Communications is the most respected name in corporate negotiations training programs. After contacting a Baker needs assessment specialist, Google could see immediately that Baker’s Win-Win Negotiations workshop would give their teams a complete tool set for expanding the pie and conducting collaborative negotiations within their project teams that build long term business relationships.
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May 12th 2008:  Kiewit, one of the most respected and successful engineering and construction corporations in the U.S., has turned to Baker Communications to design Effective Interviewing Skills training for their sales teams. With a long history of fine products and excellent service, Kiewit wanted to focus on understanding the precise needs of their prospects and customers. Casual business contacts can often make it difficult to uncover important information in a limited amount time. Kiewit decided they should seek formal training to improve their questioning skills when meeting with custsomers. Their online search for the right training partner quickly led them Baker Communications, recognized experts in the field of consultative selling skills. After working closely to understand Kiewit’s situation, Baker consultants were able to design an Effective Interviewing Skills workshop that will give Kiewit sales teams the tools to drill down to the heart of their clients’ goals and needs.
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May 5th 2008:  Acergy, the energy industry’s most trusted offshore contractor, has chosen Baker Communications to design and deliver Exceptional Management Skills training to their management team. To ensure that their managers were well-prepared for significant anticipated growth, Acergy required the most trusted, most effective management training program available. A thorough online review led Acergy to Baker Communications. Following a comprehensive needs analysis interview with experienced Baker training consultants, Acergy saw at once that the Exceptional Management Skills training workshop would provide their managers with an entire toolbox of management skills and strategies targeted to address their most important needs.
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Apr. 28th 2008:  World Courier, the leader in human organ transportation, will soon be receiving Exceptional Presentations Training from Baker Communications. World Courier wanted to give their team members the skills to effectively present difficult technical material in an informative and persuasive manner. World Courier, an organization which has built its reputation on efficiency and dependability, recognized in Baker Communications a kindred spirit committed to excellence. Baker’s Exceptional Presentations training event will provide World Courier’s personnel with a complete toolbox for planning and conducting all levels of presentation.
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Apr. 21st 2008:  Roberts Cosmetic Containers (RCC), one of the most innovative and fastest growing companies in the industry, has turned to Baker Communications for Time Management training. Roberts Cosmetic Containers operates in an industry built on creativity that is time sensitive. It is crucial to take action to leverage the latest style trends. Roberts Cosmetic Containers needed a training partner and program that would accommodate the specific needs of their company and personnel. After contacting Baker Communications, it was immediately clear to RCC that Baker’s Time Management training workshop would give their team members the tools to reduce downtime and maximize efficiency at the office, with clients, while traveling, and even at home.
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Apr. 14th 2008:  One of the largest and most recognized corporations in the world, Bayer Inc. will be working with Baker Communications again to receive Exceptional Presentations training. Bayer has selected Baker three years in a row to provide presentation strategies to their team members. With their history of success and international standing, Bayer understands the value of using only the most effective and trusted training partners and programs. Baker Communications has provided outstanding quality to Bayer with their ability to customize the presentation training program year after year, always giving Bayer team members the tools and insights to inform and persuade expert and non-specialized audiences of every size.
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Apr. 7th 2008:  The United State’s strongest construction workers association, Associated Builders and Contractors (ABC) has turned to Baker Communications for specially designed Managing Negotiations training. ABC needed a fully customized negotiations training program to expand the skill set of their leadership teams. ABC wanted the training industry’s leading partner, and soon found what they were looking for in Baker Communications. Following a comprehensive diagnostic interview with ABC team members, Baker training specialists began designing a Managing Negotiations workshop that would give ABC employees powerful, personalized tools and techniques for planning and executing successful Win Win negotiations in any situation.
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Mar. 28th 2008:  GE Aero, the world’s foremost provider and servicer of aeroderivative gas turbines, wants to secure the most effective organizational training for their team members. As an international industry leader, GE manages a massive list of goals, tasks, and personnel across a multitude of countries, and decided that it would help their process if their team members could become more efficient at using all the features included in Microsoft Outlook. When it came to choosing the best training partner for this very specific task, all information indicated that Baker Communications was the most trusted name in corporate training. GE Aero quickly recognized that Baker’s Time Management with Outlook Training program would give their team members the knowledge and tools to manage activities and meet deadlines more effectively, especially where tracking tasks and handling email were concerned.
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Mar. 21st 2008:  Inquisite Inc, the global leader in human insight software has contracted with Baker Communications to provide Time Management training to their sales teams. Inquisite’s success is based on using technology to enhance and empower human insight. Naturally, Inquisite wanted a training partner that would work alongside their team to design a training program that would meet their specific needs. Inquisite’s online search for the perfect training partner led them to Baker Communications, the top name in consultative business training. Baker was able to customize a time management training program to provide Inquisite sales teams with the tools and strategies to leverage their time, eliminate distractions and interruptions, and complete their high-value activities to meet their most important goals ahead of key deadlines.
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Mar. 14th 2008:  Roper Industries, the global leader in specialized engineering solutions, has contracted with Baker Communications to deliver Exceptional Presentations Training to their team specialists. Roper team members must often communicate very technical information to experts and lay people in a wide variety of markets. Roper was looking for a training program and a training partner with a very high degree of versatility. A quick search online led them straight to Baker Communications. After speaking with a Baker Communications training consultant, Roper recognized that Baker’s Exceptional Presentations Training would give their specialists the confidence and competence to inform and persuade any audience.
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Mar. 7th 2008:  North America’s leader in supply and support of heavy engines and equipment, Wajax, will start using Exceptional Customer Service training from Baker Communications. Wajax was interested in designing a new, long term customer service initiative, focusing on specialized markets in Alberta and British Columbia, Canada. After discovering Baker Communications through a quick online search, Wajax was pleased to learn that Baker was just the right collaborative, long-term training partner they were looking for. A Baker Communications client executive worked alongside Wajax personnel to customize the Exceptional Customer Service workshop in order to give team members the skills to provide client solutions that build customer confidence and lead to repeat business.
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Feb. 28th 2008:  Trimble Navigation Ltd, the world’s premier developer of GPS technology, has approached Baker Communications about developing and delivering Time and Territory Management Training for their team members. Few companies understand the power of being in the right place at the right time like Trimble. With competition for market share growing more intense every day, Trimble saw a need to help their team members become more efficient at using their time and more effective at working their accounts. Trimble sought a training partner who would partner with them, understand their company’s specific situation and create a training plan to target their needs and goals. After contacting a Baker Communications client executive, Trimble knew that Baker Communications’ Time and Territory Management Training would give their personnel the techniques to maximize every moment and market opportunity.
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Feb. 21st 2008:  Polyair, an industry leader in synthetic packing solutions, has turned to Baker Communications to assist them in completely revamping their customer service department. Polyair plans to roll out a redesigned customer service initiative at all of their locations, and they want their customer service reps to engage more proactively in the overall sales process. To facilitate such a comprehensive makeover, it is critical to have the perfect training partner. After contacting Baker Communications, Polyair concluded that Baker’s Exceptional Customer Service training would give their team members the know-how and the attitude to successfully implement the new initiative.
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Feb. 14th 2008:  A world leader in dental equipment distribution, AXIS Dental has approached Baker Communication about providing Time and Territory Management to their sales representatives. AXIS Dental sales reps must manage countless tasks across numerous regions. As the leader in one of the fastest changing industries today, AXIS Dental acted proactively in their desire to secure the most effective formalized Time and Territory Management available. A quick search online indicated Baker Communications would be their definitive training partner. After consulting with Baker’s needs assessment specialist, AXIS knew that Time and Territory Management training would provide their sales reps with the tools to complete more tasks, more often.
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Feb. 7th 2008:  Nexon, an innovative and hugely popular developer of online games and MMORPGs has contracted with Baker Communications to design and deliver Exceptional Management Skills training to their North American team members. Nexon’s tremendous success has resulted in rapid growth for the company. To prepare for continued expansion, Nexon wants to give their managers the strongest, most comprehensive management training. After contacting a Baker Communications needs assessment specialist, it was clear that Baker’s Management Coaching Skills training would give Nexon personnel the tools to empower their manages to build teams that work together more efficiently and effectively than ever before.
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Jan. 28th 2008:  Kingston Technology Company, a world leader in computer memory, has selected Baker Communications to provide their key team members with Exceptional Presentations training. A longtime training partner of Baker Communications, Kingston continues to turn to Baker year after year because of the consistent benefits their team members receive from Baker. Kingston’s experience with Baker Communications training has more than convinced them that the Exceptional Presentation training will give their personnel the confidence and capabilities to prepare and deliver informative and persuasive presentations to any audience.
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Jan. 21st 2008:  Galloway Oilfield Construction, an innovative oilfield construction and services company with a history of high customer satisfaction, has chosen Baker Communications to provide Exceptional Management Skills Training to their senior management team. Galloway knows the importance of investing in its personnel. Galloway’s success has been built by equipping their teams with the best tools. The same holds true for leadership training. A brief online search quickly convinced Galloway managers that Baker Communications’ training programs were second to none. After contacting a Baker representative, Galloway was confident that the Management Coaching Skills training would give their senior management team the resources to lead their teams more effectively and efficiently than before.
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Jan. 14th, 2008:  Baker Communications has been selected to provide Effective Business Writing training for long time world leader in health care research and manufacturing, Bayer. This will be the third time that Bayer has chosen to partner with Baker Communications to train their team members. Baker’s instructor has worked side by side with Bayer developing the training programs that tackle the specific problems faced by Bayer, their employees, and their customers. The Effective Business Writing training course was tailored in cooperation with Bayer to immediately improve the effectiveness of all participants’ written communications.
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Jan. 7th, 2008:  Dole Foods, a world leader in food product growth, processing, and distribution has chosen Baker Communications to craft a specialized Communications training course for their customer service personnel. This was the second year in a row that Dole Food's selected Baker as the provider for customer service training for its annual training event held in Costa Rica. Baker's ability to understand Dole's business and provide an instructor that Dole management felt was capable of connecting with their employees in Costa Rica were two of the primary reasons they selected Baker again. Baker’s Communication training program will give Dole team members the skills to exchange information quickly and clearly in order to improve efficiency and boost productivity.
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