The Customer:
VMware is the industry leader in Virtualization Technology. In less than 10 years, the company grew from $0 to over $2 billion in annual sales and became the market leader with the greatest amount of Virtualization market share. VMware offers a wide range of award-winning virtualization products, from free software for virtualizing desktops and servers to comprehensive enterprise-class platforms for optimizing data centers and IT infrastructure. VMware’s broad and proven suite of virtualization solutions addresses a range of complex challenges facing IT organizations, including Server Consolidation & Infrastructure Optimization, Business Continuity, Software Lifecycle Automation, and Enterprise Desktop Management. With more than 100,000 customers, including all of the Fortune 100 companies, VMware is one of the world’s fastest-growing technology companies.
The Challenge:
- Encroaching competition
- Inconsistent prospecting execution
- Multiple channel partners
- ROI Measurement
The Solution:
- Integrated sales and marketing cadence
- Custom electronic mar/com touches and offers
- Custom PlayBook
- Weekly coaching, best practices, and cadence management
- Dedicated weekly prospecting and selling time
- CRM enablement and integration
- Custom dashboard and weekly metrics
The Breakthrough:
- Generated nearly $40 million in net new business
- Licenses = $7,800,000
- Servers = $21,700,000
- Storage = $9,250,000
- ROI is 25 x 1 per play or higher
- ALL travel costs have been eliminated
- Increased the number of customer contacts
- Maximized sales and marketing force productivity.
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Skill Areas and Business Processes Impacted
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| Material Components |
Pipeline Planning Strategies |
Target Interaction Tactics |
Interaction |
- Integrated sales and marketing cadence
- Custom electronic mar/com touches and offers
- Custom PlayBook
- Custom dashboard and weekly metrics
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- High-Value Propositions
- Motivational Offers
- Strategic Alliance / Partnership roles
- Success metrics and tools
- Marketing collateral & messaging
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- High Probability Target (HPT) profile
- High Probability Contact (HPC) profile
- TalkTrax and sales messaging
- Customer Case Examples & Success Stories
- Contact Matrix
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- Field Work Exercises
- Skill Plays Actions
- Group discussion
- Coaching and Feedback
- Immediate practical application
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