

LuAnne
Schenck is Vice President of Global
Delivery Operations at Baker
Communications. She leads a global cross
functional team that delivers instructor
led training, coaching and CRM
enablement in more than 20 countries
across both hemispheres. LuAnne has 25
years of experience in the financial
services industry with 7 of those years
at Capital One University, ranked #15 on
Training Magazine’s Top 125 Corporate
Universities.
Prior to joining Baker Communications
LuAnne held several key positions in the
banking industry, including managing
banking offices and leading a team of
Sales and Performance Coaches in markets
across the company footprint. While
working in the financial services
industry, LuAnne designed and
implemented numerous sales performance
improvement programs, led teams
responsible for training design and
delivery of major banking systems
upgrades, and implemented a quality
control policy to audit incentive
payouts and sales results. She is
certified as a Corporate Coach through
Corporate Coach University and is a
member of the American Society for
Training and Development.
LuAnne is a graduate of the University
of Phoenix.
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