“My energy level went up as I forced myself to use it and began seeing that it (Salesforce) can help me...I felt like Pam understood me and was empathetic. I am a fan of the mobile version [of Salesforce CRM], because I am out a lot. Now that I have one work phone, I am not doubling the work. I like everything streamlined, and having my calendar and tasks in one place. I thought I was organized, but I had follow up notes on different pads of paper, in the cash report, files, sticky notes and through emails. So it is nice to have one place to go for everything. It took me awhile to put even one opportunity in, but now that I am used to it, it is nice (and quick and easy) to have a place to go where I can see all pipeline opportunities. I am late in the game, but I am in the game.”
Jackie Meddles - Gannett - Sales
"We are delighted we chose to attend your selling skills workshop. As professional sales trainers our expectations were that we would learn something we could use with our sales trainees but never in this world did we expect such a fulfilling learning experience that taught us so much."
James Davis, Penny
Sadler, Amy Dooling, Sharon Bailey
Saint Louis, Missouri - Little Rock, Arkansas
"The class size was one of the major reasons why I chose Baker and as expected it provided a fantastic atmosphere for the class to share and learn from the instructor as well as each other. I also felt the class materials were used effectively to help me understand the methods recommended by Baker. The process and group activities helped to organize and clarify why time management is critical to goal achievement."
Thomas A. Reis
Senior Project Manager American Express
Thank you so much the presentation training you provided last week. I thought the class material was excellent.
I went into the class thinking I already knew how to deliver effective presentations, and came out of the class realizing just how much better I can become. I particularly enjoyed the training on effective hand gestures, and plan on incorporating more gestures into all of my presentations.
Overall, I learned that the role of the manager is not to know how to execute the detailed areas of expertise of the employees (which I've been trying to do for a year now). The manager's role is to enable communication and to coordinate time tables, projects and resources to enhance employee development and achieve company goals.
Roy Schwartz CRO at Politico discusses the impact Baker Communications' Coaching in the Cloud had on their salesforce.com implementation (3:24)
Gannett discusses how salesforce.com unites their 2000 sales rep under the supervision of Baker Communications with their Coaching in the Sales Cloud service. (2:59)