Dear Scott,

Re: Baker Communications Time Management Training — June 9th, 2006

I wanted to pass along my comments regarding the excellent time management course I attended on June 9th, 2006 in San Diego California.

The class size was one of the major reasons why I chose Baker and as expected it provided a fantastic atmosphere for the class to share and learn from the instructor as well as each other. I also felt the class materials were used effectively to help me understand the methods recommended by Baker. The process and group activities helped to organize and clarify why time management is critical to goal achievement.

I would also like to commend our instructor, who proved to be both knowledgeable and helpful in his teaching and presentation skills. The instructor was a really a "down to earth" person who could relate to the challenges we face today! If it's any measure of success, since taking the course I have been very effective in accomplishing my goals and learning to "say no" when it is appropriate!

Thank you for providing me with the opportunity to attend this class. I will make sure to recommend it to my work colleagues as well as my personal friends. nook forward to having the opportunity to work with you again in the future.

Sincerely,
Thomas A. Reis
Senior Project Manager American Express