Many sales professionals are often a little bit intimidated when it comes to the task of cold calling. We all love warm markets, repeat business and referral selling, but the fact is that sales organizations need new prospects in order to survive.
There is no better way to develop new prospects than cold calling or prospecting across social media like Facebook or LinkedIn. The good news is that cold calling can be very rewarding and satisfying, with the right strategy, training and practice.
Our one-day Cold Calling and Prospecting sales training class will give you the skills you need to find quality prospects and turn them into long-term customers. Our seasoned and experienced sales training professionals have all faced the challenges of cold calling themselves. Their insights, tips and skill building exercises will help to take the mystery out of this important sales engine.
During the class, you will discover how to quickly gain the prospect’s interest during an initial contact, apply the proven techniques of active listening to understand the customer’s wants and needs, and make effective benefit statements that will earn you the opportunity to explain your full offer to the prospect. During this highly interactive, practice-driven sales training class you will receive personal coaching and work through exercises, activities, and simulated customer calls so that you can put your new skills to work immediately when you are back in the field.
On-Site Training: Can be tailored to the needs of the client organization and delivered on-site at a time and location of the clients choice. Many of the skills learned in this class are also covered in our public Consultative Sales Skills class.
Objectives:
Participants will learn to:
Our Customer Service for IT Professionals training is available in a variety of formats to best match your needs.
There is no business function that is more critical to boosting a company's bottom line than delivering exceptional customer service.
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