Communications & Listening Skills

When was the last time you believed that you were not getting your point across or that someone was just not listing to you? Well, you’re not alone. We are all interacting one way or another at work but we may we may not be communicating clearly to get our points across. Communication skills are necessary to any team's effectiveness. They are the skills that help resolve conflicts and disagreements, encourage understanding of ideas and promote more efficient use of each participant's time. They are the skills that facilitate the goals and objectives of a meeting by promoting effective group process.

Many times when groups of people get together to discuss or resolve common issues, the process of how the group works together is neglected. This is not uncommon. Today’s work environment is filled with the complexities of diversity, deadlines, meetings and many more demands. All of these things can lead to stress that may be compounded when there is not a clear line of communication. Simply hearing what someone is telling you is not enough. Without using communication skills effectively, the group process will suffer. Includes 6 e-learning videos.

Customer Success

"The course was very valuable in addressing some cultural issues around effective communications and I look forward to seeing how our attendees bring the skills learned into action!

Therese Kennedy, Honeywell

Delivery Methods

Our Communications & Listening Skills course is available in a variety of formats to best match your needs. Click the Delivery Methods below to learn more.

Private Workshops
We bring the training to your location. Available in an off-the-shelf format, or with customized features created to meet your requirements.
Virtual Coaching
Delivered totally online to cut out travel costs, our virtual sessions are designed to keep participants engaged through relevant training, activities for practice, and ongoing reinforcement.
E-Learning
24/7 access to award-winning negotiation training, learn and practice critical skills anytime, anywhere, on any device, over 100 interactive videos designed to maximize engagement.
Gamification
Make learning fun, flexible and memorable with online games. A great tool for reinforcement, tracking your team's progress, and identifying growth opportunities.

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