Course Outcomes:

  • Explore the 5 stages of negotiations
  • Articulate multiple concession strategies
  • Identify neutralizing tactics and how to use them
  • Negotiate with confidence
  • Develop a winning negotiation strategy

How many of you have ever been in a critical negotiation where you just didn’t feel like you had all the pieces in place to be successful? 

Organizations these days are getting flatter and more de-centralized. Sometimes lines of authority get really blurred, creating confusion over how to solve problems and get things done. Even when authority structures are clear, many projects are coordinated across departments, creating the need to build rapport and develop credibility quickly. In such an environment, the ability to maximize collaboration and negotiate solutions becomes very important.

The class is highly interactive, using role-plays, small-group activities and lots of hands-on practice to help you gain confidence in new skills as you learn them. As part of your training, you will also gain valuable insight into your behavioral style, as well as the styles of those around you, enabling you to communicate more clearly and mesh more smoothly with other team members.

As a result of the skills gained in this class, you will increase your credibility and influence, allowing you to become more effective and productive on the job. You will also become a more respected member of your team or department.

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