Search
Hosted by Michael Crain
Michael Crain is the Vice President of Sales & Product Design for Baker Communications and CloudCoaching International. He has also been a trainer, coach, and consultant for over 20 years with a deep passion for "collaborating with Fortune 1000 organizations & dedicated professionals to close the gap between what they want to achieve but haven't yet." In Michael's tenure, he has received the highest marks and accolades as a collaborator and trainer from such companies as Pfizer, GE, SAP, Honeywell, Activision, VISA, Dell, Howard Hughes, Salesforce, and Marriott. His inspirational leadership and absolute drive to help solve customer problems shine through in every interaction, training session, and decision he makes as a leader on the BCI team. Scroll
Webinar
It's Time to Get Social!
Using Social Media to Create Instant Customer Connections
Hosted by Michael Crain
Social media is critical to connecting and staying connected in today's global network. But for those of us in sales, customer service, marketing and other customer-centric roles, these platforms also provide a powerful tool to get to know customers before you ever shake their hand.
Watch this on-demand webinar, hosted by Michael Crain, to learn simple time-saving techniques that will help us understand a customer's needs, interests, and goals, so we can create a strong personal connection from the start.
Michael Crain is the Vice President of Sales & Product Design for Baker Communications and CloudCoaching International. He has also been a trainer, coach, and consultant for over 20 years with a deep passion for "collaborating with Fortune 1000 organizations & dedicated professionals to close the gap between what they want to achieve but haven't yet." In Michael's tenure, he has received the highest marks and accolades as a collaborator and trainer from such companies as Pfizer, GE, SAP, Honeywell, Activision, VISA, Dell, Howard Hughes, Salesforce, and Marriott. His inspirational leadership and absolute drive to help solve customer problems shine through in every interaction, training session, and decision he makes as a leader on the BCI team. Scroll