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CRM Adoption Strategies

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CRM Adoption Strategies



Hosted by Rich Nazzaro

Discover four key strategies to drive CRM adoption, impact and success

Watch this webinar with host, Rich Nazzaro to learn how to boost CRM adoption from the ground up - starting with the initial launch and continuing into your everyday practices. Whether you just implemented your CRM or are looking to get more out of a system you've had for years, this webinar will help you get traction by focusing on 4 key areas:

  • Communication & Executive Messaging
  • Metrics & Measurements
  • Training & Reinforcement
  • Team Dynamics & Collaboration

Don't use Salesforce? These principles also apply to LMS, TMS, and other CRM implementations.


Rich is Vice President of Marketing & Channel Sales at CloudCoaching International. His passion is helping clients develop practical, results-driven roadmaps to go beyond "technology implementations" and enable business transformation. He helps transform sales and marketing operations to more effectively connect with customers by harnessing technologies, processes and governance to drive top-line growth. Rich is a senior-level technology leader with tenure at Accenture, Dell and CA Technologies. For over 20 years, he has helped executives translate strategic plans into actionable programs, oversee complex technology implementations and establish effective governance structures. He holds a Bachelor's Degree from Suffolk University and has presented and published in various CRM and training medias, including Elearning! Magazine.