Live, Instructor Led Webinars:

A webinar is a seminar given over the internet.  You can raise your hand, ask questions, take notes, and do role plays.  Days before the webinar, you will receive an email that contains a link, a toll free conference call number, meeting number and password. 

Shortly before the webinar is about to start, log in to the webinar, dial in and enjoy the webinar!

Our webinars are extremely affordable and convenient compared to other training programs and seminars. Your entire team can reinforce their learning quarterly without having people out of the office or incurring travel costs. 

Baker Communications offers live instructor led webinars in seven different topics - click the subjects below for topics:

Webinar seats come with 30 day webinar archive library access after the seminar. 


Webinar Feedback:

"I wanted to tell you what a success the Customer Service Webinars have been. We have received very positive feedback from all that have been involved. I have to tell you at first I was a little leery about what benefits would come from having these Webinars but in hindsight it has been one of the best decisions we ever made. Our team is appreciative for your hard work and well designed presentations.
We look forward to continuing our training program with Baker and expanding it into new areas as we go forward. "

James Carson
Customer Service Mgr.
Pamarco Global Graphics
Atlanta, Georgia
 

Quarterly Webinars:

Sales : Date: Price: Order:
"The Art of Recommending Solutions and Handling Objections" 05/4/10 $99.00
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"The Power of Effective Probing" 08/3/10 $99.00
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"‘Close’ Encounters" 11/2/10 $99.00
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Management:      
"Effective Managers Are Enthusiastic Delegators" 05/6/10 $99.00
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"Creating a Fun and Productive Work Environment" 08/8/10 $99.00
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"Building a Better Team" 11/4/10 $99.00
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Negotiations:      
"Creating a Roadmap for Successful Negotiations" 05/4/10 $99.00
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"Handling the Win-Lose Negotiator" 08/3/10 $99.00
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"Negotiating with the “Internal Customer" 11/2/10 $99.00
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Presentations:      
"The Messenger as the Message" 05/5/10 $99.00
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"Avoiding the Pitfalls of Poor PPT Presentations" 08/14/10 $99.00
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"Creating an Interactive Presentation" 11/3/10 $99.00
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Customer Service:      
"Keeping Your Customers Happy with Courteous Customer Service" 05/6/10 $99.00
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"Creating and Implementing a Customer Service Strategy" 08/5/10 $99.00
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"Reading Between the Lines – Delivering Clear Message" 11/5/09 $99.00
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Time Management:      
"Everything You Need to Know About Setting Goals" 05/5/10 $99.00
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"Overcoming Common Obstacles in Time Management" 08/4/10 $99.00
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"Managing Your Time and Sales Territory" 11/3/10 $99.00
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