Live, Instructor Led Webinars:

A webinar is a seminar given over the internet.  You can raise your hand, ask questions, take notes, and do role plays.  Days before the webinar, you will receive an email that contains a link, a toll free conference call number, meeting number and password. 

Shortly before the webinar is about to start, log in to the webinar, dial in and enjoy the webinar!

Our webinars are extremely affordable and convenient compared to other training programs and seminars. Your entire team can reinforce their learning quarterly without having people out of the office or incurring travel costs. 

Baker Communications offers live instructor led webinars in seven different topics - click the subjects below for topics:

Webinar seats come with 30 day webinar archive library access after the seminar. 


Webinar Feedback:

"I wanted to tell you what a success the Customer Service Webinars have been. We have received very positive feedback from all that have been involved. I have to tell you at first I was a little leery about what benefits would come from having these Webinars but in hindsight it has been one of the best decisions we ever made. Our team is appreciative for your hard work and well designed presentations.
We look forward to continuing our training program with Baker and expanding it into new areas as we go forward. "

James Carson
Customer Service Mgr.
Pamarco Global Graphics
Atlanta, Georgia
 

Quarterly Webinars:

Sales : Date: Price: Order:
Work Smart, Not Hard: The Power of Referral Selling 02/8/11 $99
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Creating Value with Power of FABs 05/3/11 $99
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Asking the ‘Right’ Questions 08/2/11 $99
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"True Commitment: Building Relationships that Last" 11/8/11 $99
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Management:      
Dealing with Conflict at Work – How Do You Manage? 02/10/11 $99
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"The Power of True Delegation" 05/5/11 $99
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Interview Success: How to Ask the Right Questions to Hire the Right People 08/4/11 $99
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"Different Strokes for Different Folks: The Challenge of Motivating a Diverse Team " 11/10/11 $99
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Negotiations:      
"To Trade or Not to Trade – Making Concessions Count" 02/8/11 $99
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"How to Read the Person on the Other Side of the Table" 05/3/11 $99
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"Creating a Roadmap for Successful Negotiations" 08/2/11 $99
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"Tic-Tac Tactics" 11/8/11 $99
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Presentations:      
"Make it Stick: Why Structure Matters" 02/9/11 $99
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"Making Connections: Speaking the Language of Your Audience" 05/4/11 $99
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"Begin with a Bang: How to Catch and Keep Your Audience" 08/3/11 $99
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"Making a Visual Impact with PowerPoint" 11/9/11 $99
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Customer Service:      
"It’s Not Only What You Say…" 02/10/11 $99
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"Dealing With Difficult Customers" 05/5/11 $99
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"Reading Between the Lines – Delivering Clear Messages" 08/4/11 $99
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"Creating & Implementing a Customer Service Strategy" 11/10/11 $99
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Time Management:      
"Getting Things Done – Steps for Successful Project Management" 02/9/11 $99
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"Goal-Setting: Your Roadmap to Successfully Managing Time" 05/4/11 $99
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"Hunting Elephants and Other Time Management Essentials" 08/3/11 $99
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"Where Did The Day Go?”" 11/9/11 $99
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