On behalf of Singapore Airiness, I wanted to formally express our thanks for the quality, content and presentation of your sales seminar in Redondo Beach last week.

We were very pleased that you were able to incorporate all of our requirements and product attributes so as to "personalize" the presentation specifically for Singapore Airlines. We were also impressed with the way that you were able to modify the sales course to fit out admittedly short window of available time.

Please know that our staff feedback on the course has been very positive. I believe that the high level of staff participation in the course was due to both the design of the interactive sessions, as well as your personal enthusiasm for the course material.

As a final word, I would be pleased to offer our services as a reference for you and your company - should you wish to have a prospective client speak with us. Once again, thank you for helping us to make our North American sales conference a success.

Sincerely,

Ken Bright
Vice President Marketing USA