By James A. Baker · Founder, Baker Communications
1) They want to know what you expect . If they don’t know, they will either guess, or decide not to act until they know. Neither of these is a choice you want them to make. Lay out your expectations, both individually and for the whole team.
2) They want you to be reasonable . Your workers want you to set reasonable performance targets, and give them the resources they need to hit those targets.