1052 participants rated this program and left feedback. Here's what they said.
In their words — 60 featured comments
First and foremost, the instructor was an excellent presenter, he knew the material and knew the room. He kept everyone engaged in one way or another. Course was very well put together and great content. I have been to many different courses over the years and this was definitely at the top as far as value.
The instructor was fabulous, his knowledge with Ferguson made each activity personable. His knowledge with Ferguson really helped us relate to his stories and perspectives. The instructor was funny without it seemingly like he was trying too hard, he was very natural.
I really enjoyed the two days of training the instructor provided to our department. My team was the minority in the room and focuses on different techniques, and the instructor took the time to speak with us individually to identify and address our specific needs.
We often hear in our organization that any type of outside training can never be catered to our niche contractor status. During this training, my team never once referred to that excuse & the instructor did a great job of crafting the training by listening to us.
The team at Baker are fantastic motivators and provide a wealth of knowledge in sales techniques. The instructor, was exceptional in her delivery and kept everyone interested throughout the course which was no mean feat considering the level of detail. Excellent!
I have attended many Sales classes- but this class/speaker was exceptional. The instructor was direct- moved smoothly from personality type to personality type and quickly engaged with those who were hesitant/reluctant to participate. Thoroughly enjoyed my time.
The instructor was an exceptional trainer and made the whole course fun. The course gave us valuable and practical insight on things that can be done in our daily operations to further improve our performance and have that meaningful dialogue with the customer.
I was skeptical going into the session. I've done many of these before and they typically benefit hard core cold call sellers of point solutions. Our company doesn't sell IOs or even platforms/products. But the instructor was able to tailor to the audience.
The instructor was well prepared and was able to quickly captivate the audience. I found all the team workshops to be valuable and timed well so the class was broken up and didn't feel as if it lagged. I found the content to be extremely helpful and clear.
The course was really not in accordance for our line of work. The instructor was wonderful and adjusted the course to fit our line of work. The instructor's style was kept the class engaged, and I learned the material and can apply in my current postition.
Pinged! The 2-Day Customer Outcome Selling workshop captivated my attention from start to finale! The content was custome-centric and was enjoyed by all! Facilitator , the instructor, is phenomenal. I'm thankful I was able to participate in the experience.
The instructor and the entire team at Baker Communications were fantastic! The training was personally engaging, intellectually stimulating, and totally customer-focused. The combination of live teaching coupled with the cloud coaching videos was powerful!
This course was inspiring. Many of the practices are things that I already do to an extent, but this course shows you how to take those practices to a whole new level. It also ties everything they teach you together, leaving you with a coherent sales plan.
Great session. We asked the Baker team to provide training that was tactical and actionable for a mixed team of operations and sales. The instructor and the team delivered with content that was relevant, interesting, and implementable. Very good session!
Typically if I have the opportunity to attend training and can take away three concepts that can assist my business, I'm happy. This training session has provided me with no less than a dozen techniques that I can apply immediately to improve my busines.
The instructor was extremely engaging and patient when attendees had to leave the room for business purposes. Never missed a beat and kept us on course. Used great examples to explain topics and tried to relate examples to O&G business (not an easy task)
The Customer Outcome Selling course was extremely informative and relevant. I learned several easy tricks that require little extra time and limited additional energy but can make a huge impact in my customer's experience and my relationships with them.
The content of the course was excellent, up to date, and well presented. The instructor is the most skilled presenter I personally have listened to in my career. The many ways content was customized to fit with our products and industry was invaluable.
I have been involved in lubricant sales for 18 years, attended many ExxonMobil sales courses, I cames with reservations that the content would not be applicaple to me as I now manage the lubricant CST, I was wrong, excellent material to pass on to CST.
I really enjoyed the very well put together discussion points and real world sales stories and expertise that the instructor (and the other Baker salespeople) shared with us. His effective oration really helped this information changey thought process.
The weekly courses put on by the instructor were engaging and consistent. I attended several different time frames and course groups, each one captured the task and kept the team involved through every step. Best training I've been part of in years.
This WS is the best ever. Also, it will be good for me to start new job as sales person. Before joinging Amkor, I was working as HW engineer and Project Manager. This WS will make me be a successful salesman. I want to give ByungChang Jeong respect.
The best training course i have been on. It was relevant, engaging, gripping, motivational and inspiring. I was lucky enough to be trained by the instructor who's enthusiasm and skill aired through the room and kept each training attendee engaged
The instructors were excellent, and really spent the time and energy to adapt the training to our industry in an effort to make it more applicable to my team. A highly productive two days with my team helping us learn skills we can apply quickly.
If the examples and activities were related to our industry and customers, I think that?d be beneficial. But my training this time was with a mixed group rather than just my sales team, so I understand why that couldn?t be done this time around.
Having done many Sales Training classes over the years I was pleasantly surprised how fresh and up to date this was. Engaging with plenty of participation. Well led by a knowledgeable tutor who maintained our interest and enthusiasm throughout.
This course not only provided me with tools to better understand my customers by using the SMART concepts. It was informative, kept you focused, challenged. In addition, opened your mind to look a situations in the different way for solutions.
I'm very glad and grateful for be part of a company that take care of your employees with high level training as Baker could offer to us. It was an intensive weekend with great opportunity to improve the way we communicate with our customers.
All the trainers we've had from Baker Communications exhibit a positive professional attitude, and manage to maintain enthusiasm and energy, keeping things 'fresh' for us though we know they must have been through these topics multiple times.
i stroingly feel what Baker Communications has in Pathways to Growth and Customer Outcome Selling are powerful and effective tools to help transform our current sales culture. The instructor is a fantastic trainer/coach;he is very passionate!
Great course, again, great presenter. I will say, this second course was at a faster-pace, and for some "questions to consider", me and my team members needed clarification about if it was meant to be from our perspective, or from the clients
Very well structured sales training. While it was valuable, I don't think it wasn't as effective for our audience (mix of PMs, strategists and some sales) as hoped. This is no fault of BCI, simply the wrong choice for the intended outcome.
The instructor did a solid job in compounding 2 days worth of training into 1. After this class I feel equipped and confident with being able to hone the craft of customer value selling and help upsell my customers and better retain them.
The instructor was an excellent facilitator and clearly knew what he was teaching and able to provide real world examples. Course Content / quick reference guide was well written and thought out needed some space to take notes in workbook
We shortened day 2 quite a bit to facilitate travel schedules for multiple attendees. This impacted the outcome of the course negatively as I felt the instructor had to rush through the last topics. Other than that it was a great course!
The instructor did a very nice job keeping 12 sales people engaged throught the entire sessions through solid presentation skills, interactive session where the entire team as engaged and having un throughout the day and a half session.
This sales training was extremely engaging and relevant to our business. The instructor asked thought-provoking questions regarding our individual selling techniques and suggested best practices to enhance what we do on a daily basis.
I thoroughly enjoyed this training module. I found the instructor engaging and knowledgeable. Having participated in a number of training courses throughout my career this course was miles ahead. Interactive, thought provoking and fun
The instructor was outstanding in relating to each individual. He gave us very good tools to use and we are excited about putting them to use to increase sponsorships! He made everyone feel like they can do the job and be successful!
excellent course. presenters were clearly experts in their field but, crucially, were also exceptional deliverers of content, able to structure messaging in a way to ensure it was received and understood by all delegates. blown away.
This is a powerful training and tips to engage customer and improve the interactioThis is a powerful training and tips to engage customer and improve the interactions with them in order to increase the future services with clients.
This course was not relevant to my job so I did find it hard to participate in all activities. I wasn't keen on being singled out when a question was asked (rather than being thrown out to the whole group) and this stressed me out.
This was an engaging, interactive, and fun course. The instructor was a great facilitator, proving real-world examples and insights to support the material. His engaging presence and lively demeanor made the material come to life.
I enjoyed the course and found it to be benficial overall. The instructor was very engaging and enthusiastic and conveyed the course material well. The techniques that were presented seem to apply well to a variety of industries.
All of us in the class have been in sales for many years, but it is always a great refresher to participate in something like this, even if your only take-away is one or two new ideas or a technique to approach the sales process.
The instructor did a fabulous job of working with us before the session to craft one condensed session that would meet the needs of four different groups that have a stake in our sales process. His delivery exceeded expectation!
I really enjoyed learning about how to bounce back objections, structure my day and have tools in my playbook. I felt like the instructor talked on my level and made the course fun and encouraged me to use these tools everyday.
Quite simply, the best sales training course I have ever attended. I have been in sales for 18 years + and this is the 1st training course I have attended and come away with tools which I would use in my everyday working life.
Have attended many training courses over my career. Baker Customer Outcome Selling training was refreshing and engaging. Course content & role playing enhanced training. Trainers were well prepared and related to our business.
The instructor was fantastic. 3 hours flew by as the course content and presentation were very well put together and interactive. It was extremely helpful to have a refresher on breaking down best practices when prospecting.
The instructor was GREAT! She was very engaging and kept us all interested in what she had to say. I loved how she referenced real-life experiences throughout the class which helped us to relate to the topics being covered.
Baker Communications clearly take the time to understand your business when developing their course content. The speakers are all wonderfully engaging story tellers who easily captured the attention of my colleagues and I.
Three main reasons to attend this course: 1.- An experienced and pedagogical subject instructor. 2.- The course content is extremely valuable for early or mid- stage sales employee. 3.- The provided material is excellent.
The second half of this course was just as informative as the first. The instructor was well prepared and engaging, the activities were relevant and offered a good break from content to put what we have learned to work.
The course was brilliant. It really opened up my mind to better techniques for going about my job. Being new to my role i am happy & fully adaptable to new skills. Special shout out to the instructor who was fantastic.
Having never been a formal salesman before 1.5 yrs ago, and going about sales as I thought might be the best, this program gave insight, technique and the wherewithall to enter a diffferent phase of 'selling' , THANKS
The training was incredible. I like the practical tools, creating common language and having the ability to practice in the moment. The instructor facilitation style coupled with his stories made it fun and engaging.
The instructor was outstanding. The content and the Delivery was spot on. I've been in sales for 17 years and never had formal sales training.... everyone should go through this as early in their career as possible.
I loved how the course content was so progressive and modern, sales techniques that are backed up by science, research and real world testing. I also really enjoyed the expertise level of it trainer, the instructor.
I would like to Thank the instructor, for giving overview on different aspects of the Sales Training and sharing the Knowledge. He is well oriented speaker is always Happy to give insights and resolve your Queries
More from participants — 240 of 932 comments
The instructor was a fantastic presenter and had a very strong grasp on the content. He presented with passion and was able to keep individuals engaged more than any presenter that I have seen in the past. Kudos!
I highly enjoyed the class, the content is excellent and presented well. I especially enjoyed the instructor, well spoken and entertaining. He is what made the course fun. Would do another if he was instructing.
The instructor did a great job of meeting and exceeding our expectations in the 2 days we worked together. I trust that my Sales Team will utilize the information from this and make those '2mm' shifts each day.
This course gave me tools I have been looking for in reaching out to people and how to engage with them. The course also gave powerful tool for presenting and creating good plans for engagements. Really useful.
Highly informative, interesting and useful sales training course. The instructor was exceptional at engaging the group, her enthusiasm seemed to rub off on everyone and i would happily recommend her to anyone.
The instructor's approach and due diligence prior to the training allowed him to be relatable with maximum engagement. The team was very excited to implement the take-aways with their clients after the event!
I had the pleasure and privilege to attend the Customer Outcome Selling training. It makes you rethink the basics of any sales process. Highly inspirational trainer/coach that takes Sales up to the next level
What a thought provoking and insightful two days with the instructor. Highly recommend engaging with the BCI team to get a better understanding on how to deepen relationships with your team and stakeholders.
Always impactful and "real" training from BCI. The Real Play scenarios actually feel like real conversations and not forced as so many others do. I would recommend the refresher to anyone who has taken COS.
The instructor was an outstanding presenter... engaging and informative; he saturated our training sessions with easy to understand methods and examples on how to develop and implement our new sales skills.
Very good course overall. Good balance of time investment and return. Two days allow enough time to connect with the content and the other participants and is also a manageable time to find in the calendar.
The instructor and Pete guided us through the syllabus effortlessly. They both had great presentation skills that kept me engaged throughout the two days. I would definitely attend another of their courses.
The COS/Negotiation refresher will continue to help our sales organization with adoption and implementation. Overall, this is a solid course and focused more on our world versus the generic sales training.
The course information provides many tools to use. The instructor was an excellecent speaker, presenter and teacher. I would recommend this course to anyone who deals with customers(external and internal).
The instructor was outstanding, and the presentation was a humbling experience. We have much work to do, but plan to implement the Customer Outcome Selling methodology into our sales process immediately.
The instructor is an excellent trainer, very engaging, took his time in explaining. Would appreciate if the training is schedule could be extended to 2.5 - 3 days to tackle more on the activity workbook.
I learned so much and appreciated this program and it will help me so much to be more effective in my job. Thank you for your attention to detail and the effective way that the points were communicated.
Just one piece of feedback, the "just Jack" bit at the beginning bordered on homophobic and put me off. It took me a while to rebound from that, but once I did, I found the training engaging and useful.
It was very interesting to learn my personality style and learn the needs, fears, and wants of those in other personality styles. For me this was great and the presenter was fantastic in in explanation.
Hands down the best, most useful and most enjoyable training I've participated in over my 26 professional years. The instructor was a significant factor that took it to that level for me. So enjoyable!
Baker Communications outstanding content and methodology coupled with the instructor's ability to engage reps makes for a very powerful combination for learning and implementing great sales techniques!
The instructor was very well spoken and demonstrated several of the items he was teaching long before he explained them. He really opened our eyes to their effiectiveness because they worked on us!
To be honest I wasn't expecting much after going through a lot of this type of class over the years, but this was extremely well done and had new information that will become a part of my routine.
This was a very eye opening experience. This course opened my eyes to current techniques and strategies to evaluate, develop and close sales opportunities. The instructor is a first class trainer.
The instructor had an excellent balance between concise delivery and an entertaining, conversational approach. I thoroughly enjoyed the lesson and look forward to implementing the lessons learned.
The Customer Outcome Selling class was very insightful, thought provoking and provided me with several techniques to deliver top-tier customer outcomes and take customer trust to the next level.
The two days spent with the instructor were very informative, yet fun at the same time. His feedback and suggestions were very friendly and helpful, and he kept the group engaged at all times.
The two days went by quickly and the entire team was engaged throughout. Everyone left with a feeling of accomplishment, as well as some immediate steps that can be taken to improve our sales.
As someone new to a role where I interact directly with our customers on a daily basis, I greatly appreciate the frameworks and methodologies outlined in the Customer Outcome Selling training.
I was extremely satisfied with the level of engagement during the course. The workshops were fun and applicable, always leading to a lot of discussion and follow up. Great job the instructor!
The presenters were top notch and did a great job of weaving in some fun through out the course. They are also highly motivated to tailor the course to the companies specific needs and market
I thoroughly enjoyed this course. The instructor made it engaging throughout and came across as genuinely interested in helping us develop the skills needed to progress our individual needs.
I was really been impressed with everything we learned... It's a proven process for success, and I think if you follow the Baker model, you're going to be successful no matter what you do.
Love the class and the content. One thing I think that was missed, was how to guide a customer through a specific eval and make them accountable for signing when they said they would sign.
Awesome time with the instructor these last 2 days, very eye opening experience. I wasn't sure what it was going to be like going into it but I am sure glad he came and presented to us
The instructor was super knowledge and engaging! The past 2 hr sessions have been a great way for me to start my day as I am on PST to learn new ways to engage our clients immidately.
The instructor is the secret sauce that makes this program effective. His engagement techniques, storytelling acumen, and ability to read the room make him an unforgettable presenter.
Spot on, I've attended several of these types of trainings and the outcomes/goals have all been the same. This program broke down skills into simple actionable steps/thought processes
Finally... After 15 years of sales "training" the tram and I were lucky to experience the instructor's session. The instructor truley sets himself from the pack and of crowded field!
The instructor did a great job. He is a such a good communicator and knows the content very well. In addition, he made the activities very engaging and was helpful to all of my team.
What an eye opener! After 30+ years of sales experience, you think you have it figured out but this training course shows that we all still have a lot to learn! Highly recommend it!
Material was well presented and the instructor is a natural in engaging the participants and sharing his information, and being able to extend on the standard materials when needed
The team at Baker Comms is incredibly experienced at what they do. The classes were very educational, engaging and insightful, well worth the time and effort to put this together.
The instructor is a terrific speaker who exutes a lot of charisma. In addition, he makes sure to facilitate the course in a manner that allows the participants to be interactive.
The instructors really setup the class for success right at the start. There were a lot of questions about what we would get out, but it was easy to see it would be a great day.
The COS was amazing, it was a hands-on experience course that help us understand the way to communicate with our clients. Huge thanks to the instructor for some great insights.
The instructor was outstanding. His ability to engage and entertain the audience from the start of the session made it a more meaningful and higher quality experience for all.
I had scheduled a meeting for the date following the training. I was able to use that customer as my example during the session then take those tools to my in person meeting.
The workshop was definitely time well spent together. We practiced valuable skills for connecting with customers and and making our pitch in a way that will really be heard.
This session is really helpful from the methodology to practical case scenarios. It helped me to understand sales skill or communication skill from more systmatical way.
I do not always consider myself as involved in Sales, but the instructor's delivery of this program opened my eyes to what, when and how I do sell my company or myself.
I'm not a selling member of the sales team, but I feel greatly empowered after the seminar to be a productive part of the sales cycle and to better assist my teammates.
The instructor is incredible! He presents in a calm and thoughful manner and everyone in the room immediately felt at ease and eager to listen to what he had to offer.
Beware - Highly interactive process improvement and reminders in this training. Attend only if you want to see dramatic improvement in your tactics and sales results.
Since at the beginning I thought many of the contents didn?t apply to our business at the end I have see how many of the exercises could be apply to us and what we do
Training was great. It was awesome to have our team together and the agenda was very well thought out / delivered efficiently. The instructor was a top notch teacher.
The instructor's style and technique had me engaged from the moment he started.I have sat through many customer service related courses and this by far was the best!
The instructor was absolutely fantastic. I took quite a few nuggets away, and even applied some of the strategies discussed on a sales call I had today with success.
An excellent instructor always makes a class more interesting. The instructor was prepared, knew the material well, and was able to adapt the materials when needed.
The course content was relevant to our needs and the examples used throughout were germane to our business, which helped the content come alive for those attending.
I have taken numerous sales trainng sessions over the years, from industry specific to general kowledge...This was one of the most impactful from my perspective.
Although not recognising myself as a sales person I found the course excellent in giving me skills that I can use to get better results out of my communications.
The instructor was very engaging and kept the attention of the attendees the entire session. Four hours and no breaks, but he kept them engaged the entire time!
It was great hearing from an outside source that some of what we are doing is right, but more importantly giving us some new tools to make us more successful!
I really enjoyed the instructor's class! She did a great job at keeping everyone engaged. I'm excited to take the skills I've learned, and put them to work.
The instructor's ability to connect personally was exceptional. He is a complete pro who helped my team understand the power and simplicity of your program.
I think that it was very well done. The presenter was very interactive, personal, energetic, friendly, and he provided great information that was relevant.
The instructor was a fantastic story teller and trainer. I really appreciated his sense of humor, professionalism and feedback to each of the team members.
Great program, the instructor provided a great helpful inside on sales techinques and kept the group motivated as everyone participated. Extremely helpful
The instructor was engaging and I enjoyed his approachable style. The use of breakout rooms and activities was effective in encouraging our participation.
This course served as a great augmentation to other sales training. The instructor has a great way of engaging an audience such that his message is heard.
Different to what I was expecting in a very positive way. Extremely informative and well presented, the tools communictaed are really helpful and useful.
Enjoyable sessions. Good pace. Great interaction between instructor and attendees as well as attendees among themselves across offices and disciplines.
Exellent! The first time I've been involved in formal sales training that emphasized focusing on the customer first rather than talking about product.
The instructor has been excellent at opening us to new ideas but more importantly to apply them. Not obvious with seasoned professionalms - welldone
Excellent learning for the account managers and clear content and material, especially the instructor was very good, a top player, big compliment!
Really good, I dont work directly in Sales so the speaker made it of good value and made content customised to myself and another woman in events
The program is very thought-provoking and engaging. The presentation material is first-class, and the presenter (the instructor) was excellent.
The instructor was fantastic ! He kept us engaged throughout the training and taught us some great new tools to increase our sales performance.
The class really helped me tremendously and gave me useful tools I can use to secure new business and solidity business existing relationships.
The course was very beneficial. The instructor kept it interesting and did an excellent coaching us to make sure we had a clear understanding.
The class was very interactive and interesting especially the topics can be applied as wel to all that concerns influencing partners decisions
The instructor is a total pro that was able to handle a room that wasn't always easy. I look forward to working with him again down the road.
For me this was a great reminder of why I do the things I do in the sales process as well as bring to light some skills I have lost focus of.
The instructor was engaging and informative. I learned a lot and enjoyed the class. I am sure that it will improve our process tremendously!
The instructor was great and it was enlightening to see where my coworkers were behaviorly as well as figuring out where my customers fit.
I think it would be really helpful if the workbook was in a format that was easily accessed and updated with our notes, check boxes, etc.
This program made me aware of key components of a customer-centric selling approach that I can implement immediately to achieve success.
Although I am not directly responsible for sales, the program equipped me to upsell other services and products to my existing customers
Very insightful and good information. Learned a few tactics that I think will work in our industry and plan to practice and apply them.
The course was excellent and informative. As an individual new in the corporate sales world I got a lot of really useful information.
Improved my sales accumen beyond what most typical sales training offer, and am very impressed with the structure of their frameworks
I think the course was great but maybe there needs to be more time to develop the activities and cover all the subjects in the course
Great job by the instructor at keeping our team engaged! The tools he taught are fantastic and will take our team to the next level!
The instructor did a great job targeting the content my team needed to better understand how to overcome objections and close sales.
The ideas and practices made for a quick and informative day. The instructor was knowledgeable and experienced. Highly recommended!
Outcome Selling Training was both enlightening and fun. Content was well laid out and the instructor did a great job presenting it.
I learned more about myself than in the previous training. Gaining knowledge my bad traits and a course around them is beneficial.
The instructor our presentor for the class was phenomenal and ensured we had sufficient time to analyze and complete each module.
The instructor was very engaging and receptive. We could benefit by having more time to do the individual and pairing activities.
The trainer was execellent and the most important take away was his ability to keep his audience engaged for the entire 2 days
The instructor was excellent! I really liked how he ran the class and gave us all time to interact with each other as needed.
The instructor Vear brings an enthusiastic approach with a sales methodology that will truly differentiate our organization.
I didn't think I was in sales before this workshop, but now I realize we all are and I feel like I have the skills to do it!
It is full of content valuable for daily sales process, which are not easy to get a systematic training from other channels.
I Thoroughly enjoyed the instructor speaking to us. I am very new to the sales world so I got a lot of value out his class.
Great perspective on buyer jobs and not a linear process or flow. Loops back to earlier buyer jobs throughout the process.
This class really opened up my thought process on communication not only with external selling, but with internal as well!
The instructor was wonderful....she kept us going all day...she made it so interesting...the material was very interested
The course was very enlightening for me, it really reminded me of how important the process is and the value of planning.
Knowing that the instructor uses this methodology to sell training programmes meant my interest was hooked immediately.
The instructor did an excellent job in training our group and his ability to adapt to our agricultural sales was great.
New concept on creating and trying out an hypothesis with a client for the first time meeting....New way of discovery!
The instructor did an amazing job connecting with each of us and creating an open environment for us all to learn in.
From the perspective of someone who is new still new in the sales world, I thought this program was very informative.
great speaker with solid sales experience, understand day to day sales problematics with distributors and customers.
I really think this is going to help our marketing team work through objections and improve their confidence level.
The instructor was very engaging and the course aligned well with what our typical negotiations and challenges are.
The instructor is a great teacher. I was involved the whole class. Some teachers just can't keep your attention!
The instructor did an excellent job with our training. He took our feedback and applied it throughout the course
This was a very unique and eye opening class. This will increase my ability to sell and establish relationships.
The instructor was energetic, enthusiastic, and engaging. Even a seasoned sales rep can learn a few new tricks.
Very good information - could be done a little quicker seemed a little drawn out but overall very informational
It was my first sales training, and I feel like I received a lot of useful information to use on a daily basis.
Everything was great. The instructor did a fantastic job. He kept everyone engaged. Would love to do it again.
The instructor was fantastic! He was very engaging and shared great tools to help improve our sales approach.
I have attended trainings from Baker Communications earlier and always will look forward to engaging content
I do really appreciate the whole training, from e-learning to the live training. That was a good experience.
The instructor has been a great teacher the last few days. I am very happy to have attended this training.
I thought the class was great. I got a lot helpful hints that I plan on putting towards my sales strategy.
My team truly enjoyed the instructor and have talked about having her return for a follow up meeting soon.
The instructor is a rock star. He's a living testimonial of the successful techniques that Baker teaches.
The instructor was amazing today. I cant wait to get back to my list to apply these prospecting concepts
Teams working together with a mix of Systems and Service Depts. and working through the same challenges.
The instructor was a great trainer, he really knows how to adapt to each companies selling perspective
First seminar, in many, where I learned and have actionable education. A much bigger bullet in my gun!
The instructor is a high-energy and inspirational presenter who kept the content lively and engaging.
The instructor was great, helped me understand my own strengths along with improvements I could make.
Great class, the instructor demonstrated everything so well and made the material very easy to learn.
Great presentation on sales just a little to long for me, but I have been in sales for over 30 years.
The instructor did a great job and tried to relate the class to real world experiences In Role plays
Most sales trainings are cheesy and feel awkward. The instructor was a much more palatable trainer.
My only negative on this class is the time of the day it was presented 3-5 is a better time for me
This was my first virtual seminar/training. Great job by the instructor in keeping us all engaged.
The instructors made the learning relevant and easy to digest. Very collaborative and supportive.
1. I felt the class kept your attention. The instructor stayed on task and kept the group engaged
The instructor was GREAT! He kept the team engaged, and the pace of his teaching was just right.
The instructor was an excellent trainer/coach. We would love to have him on our sales team ;-).
The instructor was absolutely amazing! He provided valuable information, funny and interactive.
The instructor was great with presentation, and kept us engaged. Enjoyed the subject material.
You have a real asset in the instructor...Very engaging, kept the momemtum and interest high.
Excellent and Inspirational training session. Incredible drive to initiate behavioral change.
I have already referred a friend and colleague to the instructor for use in her organization.
The instructor was wonderful - happy she researched us - much better than last years speaker
My first formal training and the instructor challenged me and provided the tools for sucess
Interesting, energetic speaker with good example and ability to draw audience participation
The instructor was a great speaker. His sense of humor really helped the group stay focused
Great information, great speaker! I've learned new ways to understand my customers needs.
The feedback has been that this is one of the best trainings everyone has participated in
Good timing for this class for me since I just started with the company a few weeks ago.
The instructor was AWESOME! I highly recommend him to any company needing Baker services
The interaction and exercises was better than just looking at slides as someone reads it
The instructor had command of the subject and related it to us like he worked among us.
The instructor was outstanding. He kept the entire room engaged the entirety of the day
it made me think more about the impact of first impressions and getting their attention
I look forward to applying these to skills and concepts to my daily use in the field.
It was an engaging day that helped me rethink how and why I interact with my clients.
If looking to add structure and organization to a daily sales this course is awesome.
Overall a very balanced class .. might need slightly more time for breakout sessions.
Great course and instructor. Would recommend to anyone looking to step up their game
The course addressed some aspects of sales commonly ignored - such as cold calling.
The instructor was absolutely hands down amazing. He needs to be the face of Baker
This training will help my Customer Service team to reach unmatchable excellence!
The instructor led the course masterfully with wit, professionalism and expertise
I think the content and the presentation was excellant, I would highly recommend.
Just appreciate the approach to deliver this training under strict restrictions.
The instructor did a great job of tailoring the course to our unique business.
The instructor was a great host and didn?t a great job holding our attention
Great content, and practical reminders for prospect and customer interaction
Great content. Presenter kept the training very entertaining. Excellent job.
The instructor was amazing! He kept me engaged and was so fun to learn from!
This class is beneficial to any salesperson wanting to sharpen their skills.
Great Material and even a greater Presenter.... Loooooooved the instructor!
This course helped me establish a better way to penetrate into new business
The training was relevant and timely for the stage I am in with my career.
Convinced me to utilize LinkedIn to drive business and I was a tough sell
The instructor was very engaging and enthusiastic throughout the class.
I enjoyed the presentation and presenter. A fresh new breath of air!!
Very easy to understand the value of the training in a sales position
The instructor was wonderful and made the course very easy to follow
The instructor is a great presenter and kept the whole team engaged
The class was taught in a relaxed but insightful and beneficial way
Insightful sales approach and will be beneficial to sales efforts.
I had a great 3 days of learning about the keyloop way of selling.
The interactive application of the concepts taught was excellent.
Our instructor was terrific! Great enthusiams, strong knowledge.
Instructor was very good. Presentation, pace, pitch all spot on.
Brought to light a few new ways to break through on cold calls
The instructor managed many personalities well. Very engaging.
The instructor made the course interaction and interesting.
Very current and relavent course for better sales outcomes.
Great program. Gained techniques to help enhance my skills.
Class was excellent. A lot of interaction with colleagues.
The instructor was awesome, he made it fun for all of us.
Sales training content that was presented in a fresh way.
I learned to better communicate with coworkers & vendors
very informative and helpful for both beginners and vets
The course made me think through my sales interaction.
Great engaging class with practical tools presented.
Pertinent content delivered with genuine enthusiasm.
The instructor was outstanding. A true professional!
Loved the perspective and out of the box thinking
Good refresher on Outcome based sales techniques
Realistic content for actual sales appointments.
This program has reignited my desire for sales.
I really enjoyed the instructor's presentation
The instructor has been a delight to work with
I enjoyed Dave's style and delivery approach.
Information was current and thought provoking
Excellent training and very good instructor.
The instructor was great! Helpful takeaways.
The session was informative and fast moving.
Excellent course with value added benefits.
Accessible and relevant. Great presenter.
Content was pertinent to sales personnel
Very educational! New material each time
The class was insightful and practical!
Learned a lot, amazing energetic class
The instructor is a great presenter.
Engaging, Relevant, Constructive
Great job and very informative.
Learned some new tecniques
It was a very nice course
The instructor was great!
The instructor was great
Precise to the point
Very good overall
Very informative!
Great Course!
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