Kaiser Permanente, the nation's largest non-profit managed care group, partnered with Baker Communications to deliver a series of two-day training workshops this summer. KP has partnered with Baker for training in the past, and was pleased to return to Baker for quality content that would meet their new need for a variety of training courses. KP remains convinced that Baker can deliver the level of quality material and expert instruction they require to help their employees grow professionally and increase productivity for their company.
Senior Level Baker Communications Instructors traveled to Pleasanton, California to lead the workshops on Exceptional Presentations, Exceptional Management, Effective Communication s& Listening Skills and Consultative Selling Skills.
During each highly interactive training experience, attendees learned and practiced proven techniques in core business areas, including of public speaking, communicating with internal and external partners, active listening and asking questions, and building customer relationships. Attendees also benefited from receiving expert and peer feedback on recorded presentations, role plays, and other practice activities.
Participants said of the training course:
"The class was very informative. The instructor was very knowledgeable and could speak from experience which lent credibility to the presentation.""I can apply what I learned immediately to my life and work."
"Great class and I learned some key selling tips and tools."
"I learned a lot of things that are directly relevant for my job and that I will be able to use right away."
About Baker Communications
Baker Communications is headquartered in Houston, Texas and has employees and certified partners in more than 20 cities across the US. Internationally, Baker's footprint includes the United Kingdom, Dubai, Singapore, Argentina, Brazil and Russia. As one of America's fastest-growing corporate training companies, Baker Communications has helped over a million professionals reach maximum performance for over 30 years. Globally recognized companies and government agencies, including ExxonMobil, General Electric and Bank of America depend on Baker Communications to equip their employees with skills to increase market share and produce immediate results. Baker provides customized targeted practice-driven performance improvement solutions that produce rapid, measurable results. Baker Communications' solutions have been utilized and delivered worldwide, throughout Europe, South America, North America, the Middle East, and Asia Pacific.
About Kaiser Permanente
Kaiser Permanente is the nation's largest nonprofit health plan, a community of 17,000 physicians committed to providing excellent care today, which leads to healthier tomorrows. From cancer and cardiology to high blood pressure and stroke, the excellent care Kaiser Permanente provides for these conditions and others leads to better outcomes for patients.
Kaiser Permanente is an integrated managed care consortium based in Oakland, California. Founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield, Kaiser Permanente is now made up of three distinct groups of entities: the Kaiser Foundation Health Plan and its regional operating subsidiaries; Kaiser Foundation Hospitals; and the autonomous regional Permanente Medical Groups. As of 2006, Kaiser Permanente operates in nine states and the District of Columbia, and is the largest managed care organization in the United States.