About Us

Named to the "2018 Online Learning Library Companies Watch List" by TrainingIndustry.com who has also recognized Baker Communications of as one of the world‘s "Top 20 Content Development" Companies for 2018.

About Baker Communications

Since we started out in 1979, Baker Communications has trained over 1.5 million individuals to reach their maximum potential in the workplace. Thousands of companies, including ExxonMobil, Sysco, Bank of America, and over half the Fortune 500 have depended on Baker Communications as their valued training partner.
Over 400 facilitators - in over 20 countries and covering 10 languages - deliver our award-winning content. All of our facilitators were chosen because of their deep expertise, experience, and ability to engage an audience. This combination ensures that we always deliver an exceptional learning experience that matches every client's specific needs

Our Leaders

Walter Rogers

President, Chairman & CEO

As CEO of two global Sales Performance Management consulting firms, CloudCoaching International and Baker Communications, Walter has created and led businesses in 13 countries on 3 continents and is a recognized thought leader in the areas of sales and change management.

Walter has been interviewed on over 100 shows including Bloomberg, CNN, CBS, ABC and Salesforce Live.

Christie Bissias

Chief Technology Officer

As Chief Technology Officer, Christie is responsible for both internal and customer-facing web applications while assuring the successful execution of the company's mission by exploring opportunities for innovation, assessing marketplace obstacles and technical hurdles, and planning for risk and growth.

Christie also leads a Business Optimization and Software Development team focused on helping clients optimize the use of their CRM systems.

Michael Crain

SVP of Readiness and Research

As the guiding hand for both customer success and product design, Michael ensures we are ready and deliver on our promises to our global customers while creating a culture of success and ongoing achievement. He is intimately involved in planning and executing ongoing product enhancements, implementation, and innovative new developments.

Michael has also been a speaker, trainer and coach for over two decades, receiving highest marks and accolades in his collaboration with many of the world's most successful companies.

Joe DiDonato

Chief of Staff

Joe joined our team in April 2016, after many years in the learning industry. He ran Oracle and PeopleSoft's learning operations, as well as helped launched many technology-based educational companies in his prior roles.

As Chief of Staff, Joe is responsible for the end-to-end, post-sale customer experience, as well as expanding the depth of the learning portfolio. He is also responsible for supporting the company's digital transformation and micro-learning development strategy.

In Memory Of

James A. (Jim) Baker


James A. (Jim) Baker founded Baker Communications (BCI) in 1979 with the goal of delivering highly effective training to Houston's corporate community. Under Jim's leadership, BCI grew into one of the world's leading performance improvement companies.

In 2012, Jim and his business partner Walter Rogers, partnered with Tony Robbins to create CloudCoaching International.

Jim passed away in 2014. His commitment to leadership, innovation and excellence provides a rich legacy that continues to drive our entire company.
Learn more about Jim's legacy.

CCI Global Holdings

4 companies focused on providing transformational learning experiences to improve productivity for individuals and entire organizations.

Created from our founders desire to share their knowledge, experience, and innovations with companies looking to maximize their potential in today competitive environment.

Global training and technology company focused on delivering learning and sales transformation solutions, particularly focused on helping companies align their people, process and technology.

Global training company focused on maximizing professional skills in 7 core areas: Sales, Presentations, Negotiations, Management, Customer Service, Business Essentials, and CRM.

Developer of innovative products that enhance the way in which businesses create, communicate, and maximize the use of information on-demand.

Leading producer of innovative and automated online training, marketing and communication solutions for worldwide leading manufacturers, their partners and end-users.