Customer Service Training Workshops
Customer service training workshops are available in a public format (click here to see the current calendar) or in a private format at the location of your choice. The table below lists our customer service training workshops and their availability in public or private formats.Featured Workshop:
"Exceptional Customer Service"
Just servicing customers is not enough. Baker’s Exceptional Customer Service workshop gives all participants a powerful new insight into client behavior, effective tools, and easy to learn skills for creating lasting client satisfaction, relationships, and repeat business. This focused, practical seminar is useful for anyone who operates or manages any business or department that deals directly with customers.
All Customer Service Training Workshops:
Click the customer service training workshop name for a one page description.
For more information and
pricing, please
contact
us for an Annotated Outline that will
provide you with an hour by hour description
of the customer course material and
exercises. Please indicate whether
you are interested in a public or private
training course. All courses are
available in private format, those
listed as public are also available in
an open enrollment format.
Customer Service Workshops: |
Length (days) |
|---|---|
| Exceptional Customer Service | 1 |
| Telephone Customer Service Skills | 1 |
| IT Customer Service Training | 1 |
Click here for virtual solutions or here for blended solutions.
Testimonials
"...I have been through about a million "hype-you-up" training classes over the years; however, Peggy brought us real examples and real answers to help all of us in the customer service department create Exceptional Customer Service in our worlds..."
Frank Disbrow
Division Warranty/Quality
Manager
Centex Homes
Gaithersburg, Maryland
Subscribe |
