One of the world’s foremost producers of cutting-edge consumer technology, Apple Computer, has scheduled Baker Communications to again deliver their Conflict Management workshop as part of Apple’s new manager training program. Apple is a repeat client of Baker’s and has engaged multiple sessions of the custom Conflict Management workshop, which was customized to fit their unique needs; one that would address internal and cultural challenges.
A Senior-Level Instructor and Conflict Management Expert from Baker Communications will travel to Cupertino, California to train and coach Apple‘s IS&T group. Participants in this highly interactive sales training event will gain experience with fundamental conflict management skills such as identifying others‘ Behavioral Styles and learning how best to respond to their anger. Throughout the workshop, attendees will learn and practice powerful conflict management tools such as the LISTEN model for active listening, and the use of empathy and humor to defuse tension.
About Baker Communications
Baker Communications designs and deploys Peak Performance and Transformation Solutions that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services in eight areas including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, partner with Baker Communications to improve the performance of their business critical functions and human capital. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications has been recognized as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Training Companies.”
About Apple Computer
Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Today, Apple continues to lead the industry in innovation with its award-winning computers, OS X operating system and iLife and professional applications.
Apple also spearheaded the digital media revolution with its iPod portable music and video players and iTunes online store, and entered the mobile phone market with its revolutionary iPhone. Apple’s newest creation, the iPad tablet, is taking the industry by storm.
http://www.apple.com/