The Municipal Securities Rulemaking Board (MSRB), the entity responsible for regulating dealers of municipal securities, has chosen Baker Communications to provide Time Management Training for their call center staff. The MSRB wanted to enhance their call center staff‘s time management and organizational skills with proven time management techniques, and were searching for a committed, highly-rated training partner. They met with Baker to assess current time use and identify areas for improvement. MSRB representatives chose Baker‘s Time Management training seminar in the certainty that it would provide their staff with the necessary skills to increase their efficiency.
 

A Time Management Expert and Senior Level Instructor from Baker Communications will travel to Alexandria, Virginia to deliver the workshop to the MSRB‘s call center group. Attendees will learn important time management skills such as organization, prioritizing, and tying activities to goals, helping them eliminate time waste. Participants will also learn how to more effectively estimate and budget their time using techniques like Scheduling in Reverse, and have the opportunity to take a Time Use Audit to measure their time spend and identify areas needing attention.

 

About Baker Communications

Baker Communications designs and deploys Peak Performance and Transformation Solutions that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services in eight areas including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, partner with Baker Communications to improve the performance of their business critical functions and human capital.  Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures.  Baker Communications has been recognized as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Training Companies.”

 

About the MSRB


The MSRB is the self-regulatory organization created by Congress to oversee the municipal securities market. Protecting investors in this nearly $3 trillion market is the MSRB‘s primary mission.As of October 1, 2010, the MSRB‘s mission is broadened to include the protection of state and local governments, in addition to investors and the public interest. The MSRB also will regulate municipal advisors.


http://www.msrb.org/ 


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