Superior Nut and Candy, a leading producer of high-quality candies and nuts, has requested that Baker Communications deliver their highly regarded Exceptional Customer Service training workshop to Superior’s customer service group. Superior’s management was seeking a training partner with a great reputation and a proven customer service training program. After consulting with Baker representatives and reviewing the outline for the Exceptional Customer Service training course, Superior knew they had found the training company they were looking for. Baker’s good name, experience and award-winning content gained them an enthusiastic new client.
An Exceptional Customer Service Training Expert and Senior Level Instructor with Baker Communications will travel to Chicago to work with Superior Nut and Candy’s customer service representatives. During this highly interactive workshop, participants will gain practical experience using effective customer service techniques, such as Active Listening, to quickly establish rapport with their customers and work toward finding solutions for their issues. Attendees will also practice employing strategic questioning to discover their customers’ true needs, helping to ensure a high degree of customer satisfaction.
About Baker Communications
Baker Communications designs and deploys Peak Performance and Transformation Solutions that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services in eight areas including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, partner with Baker Communications to improve the performance of their business critical functions and human capital. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications has been recognized as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Training Companies.”
About Superior Nut and Candy
Superior Nut and Candy offers the highest quality products and services on the market today. Since 1982, they have provided superior service to their customers and have assisted them in achieving their goals. Superior’s 25 years of experience, commitment and excellence have earned them the reputation as the finest nut company in the Chicago Land area and in the U.S.
Superior Nut and Candy specializes in a large variety of products, from chocolate- and yogurt-covered goods to fresh roasted nuts, as well as a large selection of trail mixes. Their friendly and professional staff is available to answer questions about the company and its services. Whether you need a special roasted product, a new mix, or you provide your own recipes, they have what you need at prices you can afford. At Superior Nut and Candy, their goal is to provide customers with courteous, expedient, professional service of the highest caliber.