Tractor Supply Company, the largest operator of rural lifestyle retail stores in nation, has requested that Baker Communications present Exceptional Customer Service training for the benefit of their employees. TSC hosted a similar workshop last year, and received so much positive feedback from participants that the client decided to repeat the experience this year for staff members in a variety of roles throughout the company, knowing that Baker’s training would benefit both workers and the company by enhancing the communication skills used in their internal and external dealings.
An Exceptional Communication Skills Training Expert and Senior Level Instructor with Baker Communications will deliver the workshop for TSC employees. Attendees of this intensive training event will learn the fundamentals of good communication, including principles such as the Five C’s, helping them to formulate a clear message and evaluate its effectiveness. Participants will learn communication skills applicable for in-person, telephone, written and electronic communication, useful for internal business purposes, external dealings with customers, vendors, and contractors, and even in their personal lives.
About Baker Communications
Baker Communications designs and deploys Peak Performance and Transformation Solutions that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services in eight areas including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, partner with Baker Communications to improve the performance of their business critical functions and human capital. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications has been recognized as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Training Companies.”
About Tractor Supply Company
Tractor Supply Company is the largest operator of rural lifestyle retail stores in the United States. The company was founded in 1938 as a mail order catalog business offering tractor parts to America's family farmers. Today Tractor Supply is a leading edge retailer with annual revenues of approximately $5.2 billion. The company operates over 1,300 retail stores in 49 states, employs more than 21,000 team members and is headquartered in Brentwood, Tenn. Its stock is traded on the NASDAQ exchange under the symbol "TSCO".