Wika Instruments, the global leader in lean manufacturing of pressure gauge, pressure transmitter and transducer, and temperature measurement instrumentation, has asked Baker Communications to deliver an on-site Exceptional Customer Service seminar for its customer service representatives. Wika was seeking a highly-rated training partner who could help their customer service representatives develop skills for handling challenging customer situations. Having attended a public management workshop offered by Baker, decision-makers at Wika were impressed with the quality of Baker‘s course content and their hands-on approach to training. They concluded that Baker was the logical choice to bring the customer service department‘s skills to a new level.
Wika Instruments, the global leader in lean manufacturing of pressure gauge, pressure transmitter and transducer, and temperature measurement instrumentation, has asked Baker Communications to deliver an on-site Exceptional Customer Service seminar for its customer service representatives. Wika was seeking a highly-rated training partner who could help their customer service representatives develop skills for handling challenging customer situations. Having attended a public management workshop offered by Baker, decision-makers at Wika were impressed with the quality of Baker‘s course content and their hands-on approach to training. They concluded that Baker was the logical choice to bring the customer service department‘s skills to a new level.
About Baker Communications
Baker Communications designs and deploys Peak Performance and Transformation Solutions that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services in eight areas including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, partner with Baker Communications to improve the performance of their business critical functions and human capital. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications has been recognized as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Training Companies.”
About Wika Instruments
For over 60 years, WIKA Instrument Corporation has continuously
advanced pressure gauge; pressure transmitter and transducer;
and temperature measurement instrumentation. As the global
leader in lean manufacturing, WIKA offers a broad selection of
stock and custom instrumentation solutions, which are often
available for distribution within days. Producing over 43
million pressure gauges, diaphragm seals, pressure transmitters
and thermometers worldwide annually, WIKA‘s extensive product
line provides measurement solutions for any application.
http://www.wika.us/