Effective Assertiveness Training Class

The stressful demands of today’s highly competitive business climate regularly create opportunities for misunderstanding, conflict and failed lines of communication. We have a solution for these problems.

The anger associated with such breakdowns can spiral out of control to cause a variety of problems within your team or organization. The best defense a manager and a team have against these threats is to thoroughly understand and regularly practice proven assertiveness skills.

Baker Communications has created a very powerful one-day Effective Assertiveness Training Class to give you and your team the ability to communicate effectively and work through difficult issues. This is done in an atmosphere of collaboration and respect. Under the guidance of our professional assertiveness trainers, you will learn how to say how you really feel and ask for what you really need in a way that protects your own sense of self-worth without threatening or disrespecting others.

This highly practice driven class uses a variety of interactive exercises and activities to help you refine your new assertiveness skills so that you can use them with confidence in any situation. These skills will become part of your behavior both at work and in your family and social environment.

On-Site Training: Will be tailored to the needs of the client organization and delivered on-site at a time and location of the clients choice. Many of the skills learned in this class are also covered in our public Exceptional Management Skills class.

Objectives:

Participants will learn:

• How to recognize and work with various behavioral styles in order to enhance communication.
• What anger is, and what constitutes healthy expressions of anger.
• Effective ways to evaluate their own feelings and needs, in order to make sure they are not ignoring important issues out of a fear of conflict.
• How to express feelings and ask for wants and needs to be met without provoking confrontations with others.
• Utilize proven, practical techniques for setting boundaries with others in order to preserve mutual respect and cooperation.

For more information and pricing, please complete this form and we will email you a confidential Annotated Outline that will provide you with an hour by hour description of this training seminar.