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June 7th, 2016: Idaho Power Company, an independent energy utility provider, recently contracted with Baker Communications to provide two sessions of procurement negotiations training for staff in Boise, ID. more...

May 24th, 2016: SGA Youth & Family Services, out of Chicao, IL, provides a wide range of social services in some of Chicago's most challenged and consistently under served communities, and creates long-term and community-wide change. This non-profit company has worked with Baker Communications in the past, and they partnered again to provide a custom Time Management Training course. more...

May 17th, 2016: The nation's largest tire distributor, American Tire Distributors (ATD), recently contracted Baker Communications to deliver an Exceptional Presentations training workshop for staff in Huntersville, NC. more...

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Customer Service Sins

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5 W's of Communications

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Maximize Your CRM Investment

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Common Challenges of Sales Coaching
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Ebooks

Written by Walter Rogers
Provided by CSO Insights
Written by Tony Robbins and Walter Rogers.

Quick Guides

3 Steps to Instant Customer Connections with LinkedIn
6 Techniques for Using LinkedIn to Build Trust
Negotiating with Different Behavioral Styles
Principles & Patterns of Negotiation Concession Strategies