Ultimate Gymnastics, one of the largest gymnastic schools in the
United States, has requested that Baker Communications present
their one-day
Exceptional Customer Service training seminar for their
office and coaching staff. Ultimate‘s owner was seeking a customer service workshop to help the staff refine and reinforce their customer service skills. Baker was able to provide a local instructor who understood the nature of their business. Ultimate Gymnastics office staff, trainers and coaches will benefit from expert instruction and a world-class customer service training curriculum.
An Exceptional Customer Service Training Expert and Senior Level Instructor with Baker Communications will travel to Gurnee, Illinois to deliver the workshop for Ultimate coaches and staff members. During this intensive customer service skills workshop, participants will gain practical experience using proven customer service strategies such as the 3 F‘s Model (Handling Feelings, Finding Facts and Finding Solutions) to help them resolve customer issues. Attendees of the Exceptional Customer Service training workshop will also learn and practice recognizing and interacting with different personality types, and using effective techniques such as Empathy and Active Listening to quickly establish rapport and communicate understanding and respect.
About Baker Communications
Baker Communications designs and deploys Peak Performance and Transformation Solutions that ignite and sustain growth. As one of the fastest growing Performance Improvement companies in the world, Baker Communications delivers innovative products and services in eight areas including Sales, Marketing, CRM, Negotiations, Presentations, Management, Customer Service, and Time Management. Over 1,000 corporations per year, including 50% of the Fortune 500, partner with Baker Communications to improve the performance of their business critical functions and human capital. Our employees and certified partners are distributed across the Americas, EMEA, Russia and Asia, enabling us to deliver value in multiple geographies, languages and cultures. Baker Communications has been recognized as one of the world’s “Top 10 Sales Force Automation Training Companies” and “Top 20 Sales Training Companies.”
About Ultimate
Gymnastics
Ultimate Gymnastics is one of the largest gymnastic schools in
the nation. This training facility for young gymnasts is located
in Gurnee, Illinois. Ultimate offers classes, open gym, and
training for both girls‘ and boys‘ competitive gymnastics teams.
The facility includes a pro shop and party space for birthday
celebrations or other events. The employees and staff of
Ultimate Gymnastics are the backbone of the facility, ensuring
that customers‘ needs are met and that the gym is clean, safe,
and fun for children of all ages. Ultimate coaches are dedicated
to teaching gymnastics to children in the safest, most engaging
environment possible.
http://www.ultimategymnasticsinfo.com/