Thankfully, it is possible to conduct most negotiations in a cordial, collaborative manner. However, even the most upbeat negotiation can suddenly become confrontational at the mention of a particularly thorny issue. Also, some negotiations are born out of broken relationships and hurt feelings that make discussing even the simplest issues a pitched battle.
What is the best way to handle these and other uncomfortable negotiation situations? Our half-day negotiations training class, Negotiations Jujitsu: Dealing with Difficult Negotiation Situations, was developed to guide you through this trying, delicate process. Our experienced, professional negotiation instructors will walk you step by step through a set of proven strategies that will empower you to address even the most contentious of situations without loosing your composure, so you can keep the conversation focused and moving forward. This hands-on, practice-driven negotiations training course makes use of interactive exercises and real life negotiation scenarios so you can practice your new skills in real time and gain the confidence you need to make them work back at the negotiation table.
On-Site Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.
Objectives:
Participants will learn to:
The four different types of issues that can create conflict.
How to practice seven different strategies for deescalating conflict.
The meaning of Negotiation Jujitsu and how to use it when necessary.
Five ways to move the conversation past “No” and get things back on track.
How to practice active listening skills to uncover any hidden issues that are creating the conflict.
Our negotiation courses are available in a variety of formats to best match your needs.
Learn to negotiate for what you need while strengthening relationships with customers, colleagues, and even friends and family members.
| Advanced Negotiations |
| Negotiating With Limited Authority |
| Win-Win Negotiations |
| Virtual Win-Win Negotiations |
| Negotiations Assessment |
Contact us for more information on our negotiation training products and services
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