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Retail Energy Selling Skills Workshop 

Participants will learn telephone and face-to-face selling skills that will help increase sales through a comprehensive understanding of the sales process and how it affects each customer’s situation on an individual basis. The focus of this hands-on workshop is to determine the actual areas of customer concern where your company can provide value that improves profits or cuts cost for their customers. The workshop uses industry-specific role-plays and trading-related examples throughout all reading material that enables participants to practice skills that apply to their specific work environments.

Retail Energy Selling Skills is a two-day interactive workshop. You will learn the selling skills process, buyer behaviors and much more. A skilled classroom facilitator and the peer group, using objective measurement criteria to assess progress, will provide intensive feedback.

On-Site Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Objectives:

Participants will learn to:

  • Determine opportunities to add value to business
  • Learn and practice “cold calling”
  • Learn and practice deal-making negotiations
  • Acquire an understanding of selling skills process
  • Learn to recognize the different buyer behaviors
  • Determine positive and negative behaviors that reveal opportunities to gain agreement
  • Formulate Feature-Advantage-Benefit proof outlines
  • Use creative problem solving to enhance solutions

For more information and pricing, please complete this form and we will email you a confidential Annotated Outline that will provide you with an hour by hour description of this training seminar.

Class Size: 6-12 (Please note that we can increase the class size for private seminars)
Length: 2 days
Time: 8:30 AM - 5:00 PM

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