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Customer Service Training

Negotiation Training

Presentation Training

Time Management Training

Phone Sales Training

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Did you know that over 50% of the Fortune 500 have worked with Baker Communications?

Click on the logos below for testimonials from a few of our clients:

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Corporate Training Workshops

Sales Training	Negotiations Training	Management Training	Customer Service Training	Presentations Training
	Time Management Training	Telephone Sales Training	Business Writing Training

All Training Workshops:

Click the workshop name for a one page description.

For more information and pricing, please contact us for an Annotated Outline that will provide you with an hour by hour description of the negotiations course material and exercises.

Please indicate whether you are interested in a public or private training course.

Sales Training Workshops
Workshop	Length (Days)	Public	Private	C.E.U.	Class Size
Workshop	Length (Days)	(Open)	(In-House)	C.E.U.	Class Size
Chemical Industry Sales	3	No	Yes	Yes	15
Competitive Account Analysis	1/2	No	Yes	N/A	15
Consultative Selling Skills	2	Yes	Yes	Yes	15
Effective Presentations (One on One)	1	No	Yes	Yes	1
Exceptional Presentations	2	Yes	Yes	Yes	12
Exceptional Presentations (Advanced)	2	Yes	Yes	Yes	12
Group Facilitator Skills	1	No	Yes	Yes	15
Introduction to Selling	2	No	Yes	No	15
IT Customer Service Training	1	No	Yes	Yes	20
Natural Gas Selling and Negotiations Skills	3	No	Yes	Yes	15
Oilfield Services Sales	3	No	Yes	Yes	15
PowerPoint Presentations	1	No	Yes	Yes	15
Referral Selling Course	1/2	No	Yes	N/A	12
Sales Management	1	No	Yes	Yes	15
Sales Presentations	2	No	Yes	Yes	15
Taking Your Product to Russia	1	No	Yes	Yes	15
Telemarketing Skills	1	No	Yes	Yes	15
Telephone Selling Skills	1	Yes	Yes	Yes	15
Time Management	1	No	Yes	Yes	15
Time and Territory Management	1	No	Yes	Yes	15
Value-Added Selling Skills	1	No	Yes	Yes	15
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Negotiations Training Workshops
Workshop	Length (Days)	Public	Private	C.E.U.	Class Size
Workshop	Length (Days)	(Open)	(In-House)	C.E.U.	Class Size
Advanced Negotiations	1	Yes	Yes	Yes	15
Contract Negotiations	2	No	Yes	Yes	15
Electronic Negotiation Skills	1/4	No	Yes	Yes	15
Gender Based Negotiations	1	No	Yes	Yes	15
Handling Obstacles During Negotiations	1	No	Yes	Yes	15
Logistics Negotiations	2	No	Yes	Yes	15
Managing Negotiations Value Creation	1	No	Yes	Yes	15
Natural Gas Selling and Negotiations Skills	3	No	Yes	Yes	15
Negotiating to Resolve Conflict	1	No	Yes	Yes	15
Negotiating with Limited Authority	1	No	Yes	Yes	15
Negotiating with your Project Team	2	No	Yes	Yes	15
Negotiation Skills For Purchasing	1	No	Yes	Yes	15
Telephone Negotiation Skills	1	No	Yes	Yes	15
Trading Room Negotiations	2	No	Yes	Yes	18
Win-Win Negotiations	2	Yes	Yes	Yes	15
Win-Win Negotiations for Sales People	2	No	Yes	Yes	15
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Management Training Workshops
Workshop	Length (Days)	Public	Private	C.E.U.	Class Size
Workshop	Length (Days)	(Open)	(In-House)	C.E.U.	Class Size
360 Degree Assessment	2	No	Yes	No	15
Assertiveness Training (Half Day)	1/2	No	Yes	No	10
Assertiveness Training (One Day)	1	No	Yes	No	10
Coaching Skills	1	No	Yes	Yes	10
Dealing With Difficult People	1	No	Yes	Yes	15
Effective Interviewing Skills	1	No	Yes	Yes	15
How To Succeed At Leading	2	No	Yes	Yes	15
Human Resources Consulting	2	No	Yes	Yes	15
Management Coaching Skills	1	Yes	Yes	Yes	15
Management Coaching Skills II	2	Yes	Yes	Yes	15
Managing Organizational Change	1	No	Yes	Yes	15
Managing People	2	No	Yes	Yes	15
Performance Coaching	1	No	Yes	Yes	16
Sales Management	1	No	Yes	Yes	15
Sales Management Coaching	3	No	Yes	Yes	15
Senior Executive Presentations	1	No	Yes	Yes	6
Sexual Harassment Awareness	1/2	No	Yes	Yes	20
Time Management	1/2	No	Yes	Yes	15
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Customer Service Training Workshops
Workshop	Length (Days)	Public	Private	C.E.U.	Class Size
Workshop	Length (Days)	(Open)	(In-House)	C.E.U.	Class Size
Customer Service Skills	2	No	Yes	Yes	15
Exceptional Customer Service	1	Yes	Yes	Yes	15
Interviewing Customers	1	No	Yes	Yes	15
Telephone Customer Service Skills	1	No	Yes	Yes	15
IT Customer Service Training	1	No	Yes	Yes	15
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Presentations Training Workshops
Workshop	Length (Days)	Public	Private	C.E.U.	Class Size
Workshop	Length (Days)	(Open)	(In-House)	C.E.U.	Class Size
Effective Presentations	1	No	Yes	Yes	10
Exceptional Presentations	2	Yes	Yes	Yes	12
Executive Presentations	1	No	Yes	Yes	6
Handling Obstacles During Presentations	1	No	Yes	Yes	15
One on One Presentations	1	No	Yes	Yes	10
PowerPoint Presentations	1	No	Yes	Yes	15
Sales Presentations	2	No	Yes	Yes	15
Scientist and Engineer Presentation Skills	1/2	No	Yes	Yes	10
Making Technical Presentations	1	No	Yes	Yes	15
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Time Management Training Workshops
Workshop	Length (Days)	Public	Private	C.E.U.	Class Size
Workshop	Length (Days)	(Open)	(In-House)	C.E.U.	Class Size
Time Management Skills	1	Yes	Yes	Yes	15
Time and Territory Management	1	No	Yes	Yes	15
Time Management Skills for Managers	1	No	Yes	Yes	15
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Telephone Sales Training Workshops
Workshop	Length (Days)	Public	Private	C.E.U.	Class Size
Workshop	Length (Days)	(Open)	(In-House)	C.E.U.	Class Size
Telemarketing Skills	1	No	Yes	Yes	20
Telephone Negotiation Skills	1	No	Yes	Yes	15
Telephone Selling Skills	2	Yes	Yes	Yes	15
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Business Writing Training Workshops
Workshop	Length (Days)	Public	Private	C.E.U.	Class Size
Workshop	Length (Days)	(Open)	(In-House)	C.E.U.	Class Size
Business Writing Solutions (1 Day)	1	No	Yes	Yes	15
Business Writing Solutions (2 Day)	2	No	Yes	Yes	15
Effective Business Writing	1/2	No	Yes	Yes	15
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