Telemarketing Training Workshop

Because of rapidly increasing transportation costs, organizations around the world are looking for more cost effective way to reach their customers. It is a way to link the efficiency of automation to the REAL marketing needs of highly competitive business world. Telemarketing is the systematic use of the telephone by trained people to increase profits and reduce selling costs.

Since there are so many different applications of telemarketing, the training telemarketers receive should focus on their particular activity. Your telemarketers' activities are directed towards qualifying prospects. As such, the most important skills they can acquire are those of Active Listening & Information Probing. Telemarketers will learn hands-on-tools to improve their qualifying efficiency. They will learn through audio recorded role playing, followed by one-on-one feedback, focused on cases reflective of their day-to-day activities.