Virtual Consultative Selling Skills

Sales representatives will learn how to stop “pushing” their products and start “pulling” customers. The system focuses on building trust and learning to motivate customers by cultivating a deeper understanding of their needs. Customers will buy from people they like and trust to help them work through the buying process. Customers want a relationship, not just a transaction.

This system is based on interactive, 90-minute live virtual modules utilizing virtual collaboration tools that will engage each and every participant. Each 90 minute module will include a minimum of 45 interaction activities to keep learners fully engaged and ensure knowledge transfer.

Each training module is supported by field work assignments and team follow-up coaching session from our professional sales training consultants. The field work and coaching provides an additional value to Baker Communications customers beyond anything offered by other web-based training programs. Through the field work and coaching, students will immediately apply the skills they have learned to real life sales situations, and then receive constructive feedback in a team setting to ensure higher retention and production.


  • Build trust with different customer types
  • Understand critical buying factors
  • Perform in-depth needs analysis
  • Guide the customer toward buying
  • Anticipate and handle objections
  • Close more sales at higher margins

Delivery Methods

Our Consultative Selling Skills class is available in a variety of formats to best match your needs. Click the Delivery Methods below to learn more.

Private Workshops
We bring the training to your location. Available in an off-the-shelf format, or with customized features created to meet your requirements.
Virtual Coaching
Delivered totally online to cut out travel costs, our virtual sessions are designed to keep participants engaged through relevant training, activities for practice, and ongoing reinforcement.
24/7 access to award-winning negotiation training, learn and practice critical skills anytime, anywhere, on any device, over 100 interactive videos designed to maximize engagement.

Other Sales Training

Each of our sales training solutions is led by one of our certified professional sales trainers - all of whom are expert sales people and facilitators with a proven ability to tailor the training to your specific goals.

Are you ready to ignite your growth?

Contact us for more information on our sales training products and services

Let's Find Your Solution